Reviews for Chili's Grill & Bar in El Paso, TX
Hostess was completely unfriendly and unwilling to seat 2! People. "Because there were no tables and 30 minute wait!?" Asked to... be seated at bar for quicker service. Was denied to my face despite there being 4 tables available and over half the tables inthe restaurant floor completely empty. THEN two women and a kid walk in 10 MINUTES AFTER ME AND MY FATHER. They immediately wereseated IN THE BAR AREA WHERE I ORIGINALLY THOUGHT WE WERE ALLOWED TO SIT and once again we were thrown to the side to wait! Atleast 3 tables could have sat the party of 6 standing next to us. They received NO help at all either! Was HOPING to have a niveBIRTHDAY DINNER WITH ME FATHER BUT JUST KEPT GETTING EXCUSES FOR SEATING! NEVER coming back to this location. OBVIOUSLY thestaff was too lazy to open up more tables for the dinner crowd essentially confining everyone to the front of the house. I wishI hand four hands to give this place 4 thumbs down. Do you're self a favor and find another chili's or better a classierrestaurant! Read more
These have to be the worst ribs in town. I usually dont come to chilis for ribs, i did back in the day, i liked them before. I... ended up at another chilis a month ago, the one on Lee Treviño. Ribs were great like i remembered them. Nice experience. Iended up today at this place, and decided to get them here, huge mistake. The ribs were extremely dry, beef jerky dry. I toldthe waiter, she grabbed the manager i showed him, and after seeing what i was showing, all he asked was "what can i do foryou?". Seriously. I told them to replace them, he said ok and walked away. 10 mins or so later he brings in another plate,well at the beginning they looked much better. When i ate more, i realized they were exactly like the ones i returned. (Seepictures below or above). I didnt complain anymore , decided to ask for the check to leave. Not expecting anything free,that's not what my complaint was about, but i didnt even get anything deducted from the bill for this, maybe if i would havecomplained about the second ones i could have gotten something taken off , im not in here to get things free so paid and left. Anyway, never coming back to this restaurant, and to be honest i dont think ill ever order ribs at chilis lol. Thanks Read more
The server was great the food isn't the same. Nachos were dry and not very tasty, the (fettuccine) chicken ? Had some kind of... seasoning on it couldn't finish it was upsetting the stomach they did change it out to no seasoning and the chicken was a littleraw gave a dessert for the inconvenience. So they did make it right. Read more
Had a good dinner here with my wife on father's day, unfortunately they made my steak well done, not medium rare as requested... and the service did take a long time, especially ordering drinks from the bar. We had to ask where our drinks were after about10 minutes of waiting, multiple times. It's also clear they microwave their plates of food. Read more
This place added a new menu, and it was so delicious! I tried their 3 item smoked menu. I picked the brisket quesadilla(with a... nice kick to them), half rack of ribs (regular BBQ sauce), street corn done up nicely, fries, and the mango habanero glazedchicken stripes which came with a slice of toasted bread. So so good!!! Read more
Went to watch the Bronco and Chefs game and ordered their 3 for $10.99 special. I had the salsa and chips and chicken, bacon... quesadilla. I upgraded to a draft beer. It was all enjoyable. Read more
Great experience. One waitress was aware, that my table had not been waited for since the time we arrived (about 5 min). The... bartender, Beth, stepped in and waited on us. Awesome hiring by management. Great representation of Chili's. That's when youknow the company hires experienced, or demonstrates a highly efficient, trained employee. A +. The Triple Dipper was secondaryto the hospitality, my friend and I received. Read more
Was told 5 to 10 min wait even though there was almost no one here. When I asked why, was told, because of to go orders. As far... as I know being sat down has jack to do with to go orders. How about you tell the truth and say we don't have enough servers,which was obvious. Finally got seated after 20 min, wasn't given a child's menu for our 3y/o, so had to go retrieve that fromthe kid at the front. When we finally had our order taken, food came out fairly quickly amd was typical for Chilis... nothingspecial, same as always. Read more