Reviews for Burger King in El Paso, TX
I wish I can leave zero stars. The first thing I didn't like was the dirty tables, nobody likes eating on top of someone... else's crumbs. The glass on doors has grease, please feel free to check it out for yourself. On top of that, our order waswrong and the fish sandwich didn't have tartar sauce or mayo. Read more
Very bad customer service I dont recommend anyone to come and eat here. The manager is the rudest person and she wont fix any... problems instead she will make it a bigger problem and get you in trouble.They all need special training specially the old womancalled MRs. Chiuaua. She takes orders in the intercome and she is very rude. Please train your workers you guys have really badreviews already and it seems like you dont care.but now I understand why its closing down soon because of very poooor service!!! Read more
Been there multiple times. To say the food is atrocious in this "restaurant" would be an understatement. Almost none of the menu... items are worth consuming. Meats are bland and leave a weird artificial flavor in your mouth (order a whopper or chickensandwich without mayo and you will notice immediately). Breads have a rubbery texture, cheese tastes worse than shur finesandwich slices, sausages are too salty and the bacon is 50% overcooked and 50% raw ( I thought something like that wasimpossible until I saw it). Service is okay at lunch or dinner, but is borderline incompetent during breakfast hours. They willmess up your order more than a Sonic at rush hour (even if you are the only customer in the drive thru and the dine in isclosed). Poor customer service skills and tend to overcharge (check your receipts if you have to "eat" there). The only itemsworth consuming there are the nuggets and the frozen drinks (just for the texture of the drinks). There are plenty of optionsclose to that location that offer better foods. If you are in a budget just go the walmart across the road and buy top ramen. Itwill be way better than almost anything this "restaurant" can offer to you. Avoid. Read more
Average customer service and food. Dining room was clean but kids play area had sticky tables and needed swept. They have a... large play place with seating for about 14. Read more
I like burger king. The young lady on the intercom very much does not like customers. She had that "ughhh you're bothering me"... attitude from the time i pulled up. Today is Thursday 4/28 and my order was about 4:30pm. She had me pull forward even thoughthere was nobody behind me from the time i got there, to the time i left. Then when she brought out 6 burgers and 2 large fries,I asked for ketchup and ranch. She smiled and said she put ketchup, as if to she didn't hear me and didn't want to leave andcome back. So i asked for some ranch. She was even more annoyed now. She returned with a single ranch. I will definitely take mybusiness next door to freddy's. Sorry for being a customer? Read more
Probably would not come back given all the other choices within 3 minutes. The employees were sluggish and offered no semblance... of customer service. The store was slow and with this type of service I understand why. The store was also dirty and felt dated.Definitely not my first choice at all. Read more
Food is consistent with Burger King food quality so that's good. I love burger King food... Overall it "looked" clean but the... floor was sticky....tables were sticky... Play area was kinda stuffy and kids mentioned inside tubes smelled... Weird ... Butplay area is pretty big/complex so that'd a plus, I suppose. Read more
This place is a mess. They never get an order right and when you try to kindly get your order fixed, the fat manager will say... she can't do anything as it seems this was not a mistake, even though the receipt says otherwise. She will attempt to up saleyou by "replacing" your order and then mentioning your total? The manager is definitely not a smart individual and I assure youI am very patient when it comes to mistakes at fast food(I work in one). The employees will try to trigger a reaction from youby breathing heavily and moving VERY slowly, almost mocking you while they prep your order. The employees overall do no desireto work to put it in simple words. If you visit it's always slow, if you order here you'll know why. One star, the people hereare just flat out rude and do not care. Read more