Reviews for Popeyes Louisiana Kitchen in El Monte, CA
oh my God the employee has given my family very unpleasant service. You can ran out of food, that's fine but can you at least... not like ditching your customer being helpless at the counter??? The employee in this store didn't even try to make a betterbargain and just straight up telling their customer to refund while their customers are having a bad time on their customerservice??? Hello?? Also the manager doesn't even know how to deal with the situation. This store doesn't even know how their ownapps works since don't expect things will go well if have order their food on the apps. My whole family is Extremelydisappointed for their attitude for their service. Don't even think that I will go back there until they improve their attitudeon servicing customers. It is not OK to ditch their customers at the counter and let them fix the problem that your store have.And for the love of God, learn how to use your app. Read more
this location is always a hit or miss and no in between. I got the classic chicken sandwich and it tasted very salty and not... good. There are other times where I have gotten this and it tastes good but not this time. Couldn?t eat more after 4 bites andalso the long drive thru is a pain Read more
Got to make sure that what you order is in the bag . Twice they forgot my coleslaw. It's ok it happens or maybe ask if it's all... there. Other then that the service is good food is great if you like fry chicken. Read more
This location popeyes and employee are worst that I have. I ordered a offer menu for 1 hour ago, but when I came to pickup, I... had to waiting 15 mins, although there have just 2 customers at there. She picked for me old chicken, that is so dry. I feelthat I have been discriminated against. Read more
he Service: Christopher at drive-thru is very efficient and nice. Very good customer service. The Food: Love the 10 piece... family meal for $24.99. With 2 large side & 5 bisque. Love how crispy the skin is!! The Parking: Large plaza parking lot Read more
This got to be the worst popeyes i have ever eaten at. And i have eaten at alot of popeseyes being from Louisiana. Waited in... line tonight for over an hour. To get dry, over heated, cold to warm food. I live 5 min away and had to go home and reheat myown food to bring it back to hot. This is the WORST!! Read more
Popeyes has amazing fried chicken, but that's not my reason for going there. My reason for going to Popeyes is the Cajun fries.... Every time I get out of school I would walk down to my nearest Popeyes and buy myself large Cajun fries. They also have thehottest deals as well on certain days And I would have to say when there's a deal in Popeyes you better go cause it's worthevery penny. Read more
This was definitely the worst experience ever like ever and I eat at McDonald?s and even that better . Honestly cx service was... good but when it came down to giving me my order it was the worst no biscuits in the bag my drink Had a mesquite In it also Iorder a bana cake also was no in the bag the cashier was Sonia orde #673 2:13 pm my hole order was wrong honestly for 32$ Iexpect a better service also she gave me both of my orders in one bag the bag broke in my car I asked for another one iam amanger as well and I honestly hope you guys hire a new manger team leader who ever is doing it is not training the teamcorrectly I will never come here again ever and I don?t recommend it. The worst location Read more