Reviews for Wingstop in El Cajon, CA
The employees here are god awful and they need some serious help!! I?ve only had two good experiences with the employees and... it?s only this location, please get your staff in order! Read more
Fries were good. The wings were all oil almost no seasoning. I couldn't taste the lemon pepper or the hot honey. It was like... very oily naked wings. I just don't understand. This is the first wing stop that I've ever been to in the country that wasstingy with the flavor. That's the only reason to go to wing stop! Read more
There were at least four people working but I was ignored for almost 10 minutes, you need to have at least one employee that is... in charge of greeting customers even if it is to tell them that they cannot be helped for a couple of minutes. Turns out my foodwas ready and sitting there getting cold. Read more
The three girls who work nights have incredibly terrible customer service. I walk in, make eye contact with three young ladies.... Whom I don?t get a greeting from either of. After, I thought to great them with a hello from the cash register but at first Idon?t get a response. Weird, normal people tend to respond to nice greetings. It?s okay maybe they didn?t hear me. HELLO HELLO!,I said and not a single response. They all look at me as if I had something to say. So I figured to let them know I was there topick up an order. Finally one of the girls very slowly comes to the register to assist. From the moment I gave my name, sheseemed quite reluctant to grab the single bag on the pick up shelf with my name on it. Long story short I got my food and walkedout of there. She couldn?t even print me a receipt. Food is great, but a restaurant is nothing without decent customerinteraction. I?m sure you can do much better. Read more
Mold on my cup, the employee I spoke to was incredibly rude and dismissive, they verbally assaulted my door dasher then claimed... they couldn?t hear me on the phone. I?ve been Repeatedly calling ?district manager? just to get a voicemail. Second customerservice rep dismissed me with ?sure.? Ive been in customer service for a decade and I?m appalled at the blatant lack of respectfor me, my door dasher, health concerns and the lack of attempt to do anything to make it right so far. Read more
We visited Wingstop on Saturday. The guy at the counter was friendly. And the place looked tidy. We ordered and took a seat to... wait. While we were waiting the guys preparing the food were running a machine that hit the wall once every 30 seconds. It wasloud and hard and since we were sitting on that way it was not making it easy to relax. The food was alright. We got the all incombo with hot and Korean Q and boneless wings were lemon pepper and Habanero mango. But the Voodoo fries!!!!! The were the bestpart. Read more
We had been going to this location for a while. Minus a few slip ups, never had issues......went tonight had the munchies,Wanted... a brownie and wings. Pulled it out of the bag and it turned to dust lol i looked at the date and it says best by May2nd......bruh. .... its AUGUST 6TH!! Yall are tryna feed me expired food? Not today, satan. I'm good on the petrified brownielol Read more
Sandra and Lonny were amazing employees! We ordered ahead and came in around 10pm and they were so sweet and chatty while doing... all their closing work and getting us our food super fresh and very fast! Read more