Reviews for Starbucks in El Cajon, CA
In the last year or so I have now given this location at least 5 chances to redeem themselves b4 I write this review! I work 7... days a week and go to Starbucks all over San Diego 7 days a week. This location unfortunately does not understand customerservice, they DO NOT understand that they should... "under promise & over deliver", which is what every other Starbucks is ableto provide. This is BY FAR THE WORST STARBUCKS IN SAN DIEGO!!! I would know! Complaints to customer service, managers, or to thedistrict manager does NOTHING! I live closest to them which is unfortunate since it should be the most convenient. I order 100%online because I'm in a HURRY! I walk in, I walk out, done...no waiting. EVERY OTHER STARBUCKS is ready b4 the time promised,but this store I go late 10 minutes on purpose...it's still NOT READY!!!! NEVER EVER!!!! The order has not even been startedyet!!! UNACCEPTABLE!!!! MANAGERS, fix the issue already, you have 10 people working, you are not under staffed! I literally hatethis store! Read more
The lady, or girl as Im not sure she is old enough to work, could not get my order right at all. I repeated it slowly four times... as she was struggling, and she still asked questions which I answered again, slowly multiple times. She did not repeat the orderback and of course the order was so badly messed up when I received it. Like literally nothing was right. The lady that servedme the beverages gave me attitude when I said I asked for something else. This place is the pits. I love going to Starbucksbecause it?s supposed to be consistent all over the world. This place does not meet Starbucks standards, and thats my very welltraveled all over the world and visited tons of Starbucks and got mugs to prove it, opinion. Read more
Man, I?ve had such bad luck at this place and have posted a poor review previously. I swore I was never going to go here again... but broke my promise out of desperation, a short line, and no time to do anything else. I thought since I was only getting onething - they couldn?t mess that up. How bad could it be? Well, they did. And at this point it just feels like they?respecifically messing with me. I mean - how can they consistently be so BAD for me? Doesn?t make sense. From frozen or cold eggbites and breakfast sandwiches, to wrong drink orders, I?m just not going back. And for reference - my drink order is an XLblack iced tea, no pump sweetener, add 2 Splenda. It?s not hard. They always make it a small and double the pump sweetener, orsomething. I?ve rerouted to the new one on 2nd street and they?ve never done me dirty. Always correct and non-chaotic at thatlocation. ::EDIT UPDATE:: I?m not able to reply to Starbucks? comment below. So I?ll just say - I have no desire to jumpthrough hoops to forward my complaint through their website. I left all the details in my reviews. If you want anything further- feel free to ask specific questions. Read more
Outlets don't work! Don't think about getting any work done if you need to charge your computer/phone here. Starbucks is one of... the number one places people go to get work done so this is pretty unfortunate that they haven't fixed their outlets yet.Someone else already wrote a review on this issue. If they aren't going to take the time to fix the outlets they should put asign up to notify guests "Outlets don't work". Read more
Good drive thru, line moved fast even though was pretty busy, and the order was ready in few min. Love their dragonfruit drink, ... not too sweet and taste great Read more
Follow my reviews, you don't want to miss where the newest Starbucks is coming up, but for now let's give our review to the... Starbucks on jamacha and East main, My favorite drink to get from Starbucks is my trenta iced coffee with caramel syrup andwhole milk, For some reason the last eight times I have got this it's either from the mollison location or the jamacha and Eastmain location which is the branch I am currently reviewing, Every time the coffee has been mixed to perfection, and althoughsometimes they don't put enough whole milk they're always nice about giving me a little bit on the side to add to mytrenta, the other drinks I get are the cookie crumble frappuccino, the caramel frappuccino, and the Java Chip frappuccino whichare all excellent drinks! My favorite thing to eat here is the impossible breakfast sandwich which is absolutely flawless! theonly thing is I wish they would allow you to add more egg and patties but you might as well just get two sandwiches because thisis not McDonald's lol! TRUST ME DO NOT GET THEIR BREAKFAST BURRITO IT IS HORRENDOUS!!! LIKE I SAID THIS ISN'T MCDONALD'S THISISN'T A MEXICAN FOOD PLACE SO THEY REALLY SHOULDN'T BE MAKING BURRITOS IT IS JUST ARTIFICIAL EGGS AND VERY SMALL PIECES OFSAUSAGE AND THE TORTILLA ON THE OUTSIDE IS DRY AND CRUMBLES ALL OVER YOUR CAR, IT'S JUST A DISGUSTING BURRITO, But this isStarbucks and they do what Starbucks does best which is coffee and I have no complaints with their coffee thank you for thestaff that continues to work their butts off to get us our coffee in a reasonable amount of time, Also a shout out to theStarbucks app which has worked perfectly for me this last month! Read more
Clean and pleasant, however the in-store service is a bit slow. The breakfast offerings or interesting. The egg bites were... better than expected. However, the pastries were much sweeter than they needed to be. Read more
By far one of the worst Starbuck I've ever been to. The service is mediocre, you can tell they're friendly because they have to.... And the drive through takes forever. I've never been to one that takes so long to give you your order, That's the only reasonthey always have a long line of cars. I only go to them because it's the closest and I'm usually rushing to work. I definitelydon't recommend this location if they want good and quick service. Read more