Reviews for McDonald's in El Cajon, CA

The manager was so rude . I was supposed to take 7 coffees to work. And I ordered them and they said sorry I only have one. The... cashier was so nice tho. I was already late to work so I arrived without nothing just one cofee.what a disappointment and badexperience In that Macdonald. Read more

I don't recommend this McDonald's if you are looking for FAST food. Service is slow, the employees are just clueless and the... tables were not clean. Go ahead and have you a movie picked out or turn on the football game if you utilize the drive thru trustme. Save yourself the headache and go to the other restaurant down the street? or just find somewhere else to eat other thanthis specific McDonald's. Read more

So this morning I had placed a simple order of three hash browns and three breakfast sandwiches, mind you there was no line and... it wasn?t the usual breakfast busy rush it was, nonetheless the minute I pulled forward before their idiotic drive-thru timercan even begin to countdown I am then asked to park. Okay, I go park and it doesn?t take them less than five minutes to bring myorder out. Given how quickly my order was brought to me, slightly tired because I, expected that these employees (especially assomeone that use to work at McDonald?s before) would be competent to get this order right. I get home, wouldn?t you know it theyforgot one sandwich. I have to drive all the way back when I just wanted to be at home instead of wasting my gas and on the roadwith other a*shole drivers. I get there, the manager working not even so much as offering an apology, just very dismissive andgives me a card. Doesn?t offer to make the now soggy hash browns fresh, just gives me a little card and brushes me off. Interms of corporate expectations, this employee did exactly that. Was it void of emotion, mindful compassion or anyconsideration? Yes, that is far from the employees fault and everything to do with corporate and management, so you need to dobetter for everyone including the people who work hard everyday and other hardworking individuals who pay good money for this.The bar for McDonald?s is set pretty low at that. Read more

I like McDonald's and buy it for the crew regularly, but this place is absolutely horrible. I waited 20 minutes inside before... someone even came to the register to take my order, there were multiple other customers behind me waiting also. They were onlyworried about the drive thru. Then they had an attitude with everyone inside that wanted to order at the counter. Placed anorder then 20mins later I went and asked what was going on and was told I just need to wait. I explained that I had been waitingalmost my entire lunch break. Then I watch them put my fries in a bag with burgers that had been in the bag at least 10minsneedless to say burgers were cold and they didn't put in the 20 piece nuggets. I asked about it and they said I didn't orderthem. I showed me receipt and yes I did. They got ticked off and just refunded the nuggets. Very very disappointing in thisstaff.... Read more

I know you don?t come to McDonald?s for a1 customer service but this customer service is just horrible. We went to the drive... thru to order and not greeted at all then we said what we wanted and it took the lady 3 tries to get it correct.. she was veryslow and when we corrected her she didn?t even apologize or at least say a word we had to say hello and she wanted us tocontinue the rest of our order. Then we pulled up to the pay window and this girl drops all of our change and says sorry andcloses the window? then we had to wait in the parking lot and the lady came out to bring our food but there was a car next to usand she gave them our food until they said it?s not there?s then looked at us and said are you guys waiting on food? ??. Whyelse would we be waiting in the parking number that you guys assigned us to?. Look at the order before you give it out. Read more

My experience at this McDonald's was less than exemplary service.When I placed my order The cashier was very short with me and... rushing me. And after everything I ordered She was saying is that all is that all? In which I was forced to say no one secondafter everything I ordered. When I was done ordering she said ok total at the 1st window. I said I would like my total now. Andshe told it to me $35.46. I get to the 1st window and now employee was there. So I wait to get to the "second" window to pay.The cashier tells me my total and takes my card and returns it to me. Then hands me my two carmel fraps that are alreadymelting. Then my food. Which I always look at prior to just driving off. And noticed one of my breakfast items had just a brokeoff piece of bacon and the rest of it all thrown together. I said excuse me this is not exceptable. I just paid $8.00+ for thisand look how unappealing it looks. I understand fast food, but fast doesnt mean cut corners and be sloppy. This is somethingsomeone will be eating and wanted from here. I don't appreciate this. And asked for another. They give me a bit more bacon yetit looked so scronny! They said they didn't just add to my meal they gave me a new one and had an attitude about it. I said Ijust spent over 35 dollor here and your service has been less then exceptional. The Manager allows her employees to chime inwhile I asked to speak with her and failed to ask them to step back and let her handle the situation. The manager over talkedme, yelled at me and remained unprofessional in her manerizums to me by becoming affended by me asking about the food. She isnot in control of her self nor her staff and they are doing less then customer service. When I drove off I let them know Iwasn't happy and the manager yelled out the window don't come here then! I am livid. And they didn't give me my receipt either. Read more

This McDonald's was the best one I've been to. All the food was fresh and delicious. Prepared and wrapped well. The coffee was... extraordinarily good. Way better than my hometown where the McDonald's takes very long messes up orders frequently andeverything is messy or missing ingredients. Read more

So this is their idea of fast food!? They don?t serve you at the window anymore that?s just sad. I don?t want to hear you don?t... have the employees your food is pre cooked and put in a warmer. Get your food somewhere else Read more