Reviews for Tokyo Express in Edmonton, AB
Just ordered a bento via skip. It was trash. The grease was literally pouring off the tempura, leaving a puddle in the bottom of... the container, the spring rolls were under cooked, turning the inner layer of the wrap into mush, the dumplings (which wereunderstandably premade and frozen) were under-heated and showed freezer burn, the chicken was overcooked and yet tepid ondelivery (and don't try to blame the driver - he literally just went around the block, I'm in the apartments directly behindyou). And worst, the rice was soggy. How do you run an Asian restaurant featuring soggy rice? It was just as inedible as therest of it - and I love rice. There wasn't any part of this meal that could be enjoyed, even as junk food. It was awful. I alsoordered green onion cake, but I have no apetite for it. I'm going to make some real rice and some tea and write off this"restaurant" permanently. It's been literally years since I bought anything here because when I first moved into theneighborhood I got some teriyaki chicken from a couple of "doods" who were too busy doing nothing to take my order, then servedme what had clearly been in the hot service for at least a couple of hours. As dry as jerky. I've been eating at the one atHeritage on the rare occasion that I'm over there, and I thought after all this time it can't still be terrible, can it? It'sworse. Absolute garbage. Read more
Long grain rice in all dishes instead of the short/medium grain rice big turn off. Looks like leftover cooked salmon used in... spicy salmon roll. Beef was bland curry sauce had no flavor. Terrible experience. Tokyo express uses to be decent for quickjapanese. Read more
I've been going here for over 15 years and it's always a pleasure to order here! The staff are very friendly and capable, and... the food is delicious! The Udon Noodle Soup is my absolute favourite, followed by their sushi platters. Read more
Great staff that work there. Especially the crew that was on Monday night, August, 29th. Very friendly and great tasting food. I... come all the way from Sherwood Park just to go to this location. Read more
we are Japanese food lovers , this weekend we had a lunch at Tokyo Express, we were pleasantly surprised by the friendly... atmosphere, the staff was very friendly, the guy at the reception created a family atmosphere. ordered chicken teriyaki andbeef rice bowls, it was very tasty, I highly recommend it to everyone. keep it up guys P.S. special thanks for fruit tea, youwere right we really liked it Read more
I had gone in with a friend to order take out. We ordered a sushi platter and tempura shrimp. The rolls did not contain the... ingredients that were listed in the menu. They gave us one packet of soy sauce and one pair of chopsticks. I had called thestore to provide feedback, thinking maybe they were out of an ingredient and could share this with people in advance. The advicegiven to me was next time I should ask them to make it correctly and confirm it has the ingredients it should. Next time? Nothanks. Would not recommend this location and wish there was a way to recall tips. Edit to response: In your reply you sayyou're sorry the store failed to show the ingredients and they're listed on the takeout menu. In my review, I had said what Ireceived did not match the ingredients on the menu (that I did read). A better response would be to follow up with staff andhave them read the menu so the dishes/rolls prepared are correct and match the ingredients listed...or have common sense to seeif there are two people ordering you could include more than one packet of soy sauce and chopsticks. You said the manageroffered me a complimentary dish but didn't take my phone or name so how would that be offered? Can people just show up and askfor free food? I live out of town and will likely not go to have another experience like this. Read more
An absolute mess, I'm worried I'll get food poisoning. DO NOT EAT HERE! ITS A SHAME THIS USE TO BE DELICIOUS! One of the best... places on the south side. it was dirty cardboard boxes in the dining room. I had to get my table wiped down, the bathroomwas gross! An absolute mess! Read more
went to this restaurant for first-time and had a such a good experience. really delicious tempura and friendly staff. even in... busy hours they are ready to serve you on the table and keep asking if we need something, much appreciated thank you so muchguys will see you soon! Read more