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Reviews for Tim Hortons in Edmonton, AB

caitlin borman 1 year ago
1

probably the WORST tim hortons i?ve ever been to, me and my boyfriend came in a waited a good 5 minutes before even being... greeted. then the order taker kept messing up our order and had to bring someone else in which took another 5 minutes. we thenget our food only for my boyfriend to be missing his white hot chocolate, so i go up to the counter and tell them i didn?t getit which took me 5 minutes to even get someone?s attention. i then get his white hot chocolate only to find out it is just aregular hot chocolate. i expect the staff to have some sense of urgency since there?s a line up of people in the front and drivethru but they just seem to doddle around and not care. extremely disappointed as this is not the service i expect from timhortons. Read more

Meryam Boussaid 1 year ago
1

I ordered 2 loaded bowls The quantity of the rice and vegetables was very small compared to other Tims, and when I asked the... person in charge there, he said this is the standard , and I am sure that this is not true Cos Always buy chicken loaded bowlsfor other stores, I?ll not go there again ???????????????????????? Bad service. Read more

CeeDawn Tee 2 years ago
5

I love this location. The staff are super friendly and very nice. The gentleman that was working this morning was very kind. It... was nice to hear such a cheerful voice so early in the morning. You guys rock And made my day ???? Read more

Melissa Seegerts 2 years ago
1

Honestly the worst Tim Hortons most days. They forget about the people actually in the restaurant. Very chaotic, crawling all... over eachother the workers. They need a better system. Just crazy in there half the time. Read more

Jerry M 2 years ago
1

I arrived at this location at 8:15pm on Friday night. As a paying customer I was told by one of the staff that I am not allowed... to use the bathroom because they have cleaned it already. This is totally unacceptable. They stopped allowing customers to usethe bathroom 2 hours before closing time. Meanwhile the staff are using it. Surely they are not expecting us, the payingcustomers, to go elsewhere to find another bathroom meanwhile their bathrooms are fully operational? Something needs to bechanged here! Read more

John Brown 2 years ago
2

This Tim Hortons encourages line cutting. We went inside and lined up by one of 2 "order here" stations. We were then told "the... line up is over there." there was nothing to indicate this other than knowing this ahead of time. We move to the correctposition behind 3 people that arrived after us. Several people lined up on the "wrong side" now proceeded to walk ahead to oneof the 2 "order here" positions. Our drinks were okay, but we'll be doing to a different Tim Hortons. Read more

NB Girl 3 years ago
4

Staff are polite enough. Service is fairly quick. I was very disappointed in their feature donut that I bought. I ordered the... strawberry cheesecake donut but it didn't look anything like the one shown in the ads. Read more

Shane Fehr 4 years ago
2

Slowest fast food in my life! I ordered the croissant sandwich and crispy chicken sandwich had to down there beg for a refill of... my drink for myself wouldn't even give my friend a refill for her coffee even though we waited 25 minutes. Read more