Reviews for Tim Hortons in Edmonton, AB
I've come here multiple times since it's the only place to grab a coffee in Londonderry Mall. Each time I'm disappointed with... the coffee I get. Yesterday I had the Pumpkin Spice Cold Brew. It was the worst coffee I've ever had. Read more
Waved three people in front of me and my toddler for no reason other than my son being at the doughnut display very poor and... ignorant service Read more
I tried to get coffee at the 8 when they say they open at 7 they said they were open on Tim Hortons site and Google. To only be... nearly told to leave by security because I was here early. Your manager is a rude person who wouldn't even listen to me justletting her know hours are posted wrong. How am I suppose to know they don't open until 11 on Sundays when nothing says that.basically just called security because I was waiting for them to open. I just wanted a coffee on my Sunday morning and I Nowcan't get coffee here because they got irritated I wanted to stand here. So now I have to get coffee somewhere else. Somethingneeds to be fixed the manager here is always rude. And the service is always slow. This place is the worse time Hortons inedmonton this lady is just a complete abuse of power I am getting denied service cause I wanted to stand here. And wait tillthey open Read more
I just ordered for jalapeno bagel over there. They made everything bagel. When i told them that I ordered for not everything... bagel nd told them to return it. their short chinese lady (midddle aged) her behaviour was so rude even one somali girl tall onewas so rude told me to throw it. I want to throw on their face. They dnt know how to give customer service. I never see thiskind of behaviour anywhere at tims. They are worst than worst. Management should be changed. Read more
One of the slowest tims I came across. I came to work 20 mins early and spent most of it waiting for a cup of tea. A CUP OF... TEA...... hot water and a tea bag. I didn't even bother waiting for a refund ???? ???? Terrible Terrible customer service???????? Read more
One thing really came to my attention. Staff was touching the top of the lid where you bring your lips to sip coffee for an... about 15 seconds while waiting coffee to be brewed. No gloves. She touched everything there, machine, money etc. If you order XLcoffee, just images how many times you will lick that cup. P.S. Some people take off plastic lids and drink coffee as withregular coffee mug. Read more
Really bad customer service. Placed a mobile order in advance, went to pick up before they closed. My original eta was an hour.... Upon arriving was told that they do not have Telera bread and would not be able to make my roast beef. They said the grill wasalready cleaned with chemicals. They offered bagels instead of Telera and chicken instead of the beef. Food was bland, hard andend of day stuff they just mildly reheated. I would recommend retraining of staff/management and a boycott until customerservice gets better. Read more
Very small Tim?s but tidy. The staff are friendly but extremely slow?