Reviews for Gateway Entertainment Centre in Edmonton, AB

We have been going to this place for so many years, but never had any issues. Customer service was always good, and even if we... had any problems, staff was so polite and accommodating. We went today with my family and we ordered just Nachos. They wereso late and cold. When i went up to the bar and asked manager that this is cold and i had same experience twice here. He was sodrunk and he told me, " if you don't like the food then don't order it, just play the game and go". I was soooo shocked. Irealized he was drunk so i didn't want to create any scene i just told him to give my money back , i don't want to come backhere . He was shouting at the chefs, was rude to servers. I don't know if he's a manager or owner, but i would never go backto this business until they apologize and improve. Read more

We hosted a birthday party and it was wonderful. The party host was very humble and so cooperative. We picked Ulyimate package... which includes bowling and laser tag. Kids enjoyed a lot, everyone had load of fun and loads of memories. Read more

Loved it! My wife and I had a wonderful time! Very well staffed

The bowling was fun! The staff not so much. The waitress seemed to not want to be there, and annoyed that we ordered a meal to... share to start with . I was pretty clear that we'd order more later in the evening but I didnt give the chance too. Thewaitress closed out our tab before the first game was finished and said then we could order more if we wanted but thendisappeared for the rest of the night. Not a great date night when you arrive home hungry after going out for dinner. Read more

Booked my son's 8th birthday here. I think the packages were super reasonable. The kids had a great time. The staff was... extremely helpful and kind. We even had to deal with an injury (kid's fault), and everyone came to help and did first aidimmediately. I'd definitely have another birthday celebration here. Read more

Staff are really helpful and friendly. Nice amount of lanes. Friends ordered some food and seemed to enjoy it ???? will probably... come again. Value for money is good ???? we stayed until 12:00am and the staff were not pushy about us leaving so we had a goodtime Read more

I did not eat here, so I can't comment on the food; but the staff were very helpful and friendly, and the club was clean and had... a good vibe. Read more

Was here for 11yr olds Birthday, June 2022. Service was mediocre or non existant. Gravy on fries was so salty was almost not... edible. Laser vests were extremely old and everyone agreed they didn't work correctly. On the plus side the room had a TV withDisney channel and a few others that worked properly. Read more