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Reviews for Domino's Pizza in Edmonton, AB

Fx9000 1 year ago
1

After waiting almost an hour driver did not show up. Driver lied and manager told me my door number does not exist when it's on... my door. Lazy drivers I'm literally 5min from the store. Then the manager gets brisk with me because the phone number is notupdated. FYI you delivered to me last week. Will take my hard earned money somewhere else. Read more

Justin Isaacson 1 year ago
2

Very gross and absolutely non edible pizza. Lest you want uncooked food. The possibility of getting food poisoning is very high... from this location. They have no problem sending out extremely undercooked food. Pan lovers avoid!! Read more

Bhuvan Patel 1 year ago
1

Extremely poor customer service by a girl working on Oct 2, 1:00am (Oct 1 after midnight). The name of the employee is subject... to basic disclosure when he or she is on call with a customer. When I asked for her name, she got scared and said I can't tellyou that its confidential in a very rude tone !!? Seriously. Someone is trying to get food and this is how you talk to him,after denying service that you cant make pizza because you dont have an driver. I even offered that I will pickup the pizza,after placing online order so I pay for delivery and get it myself as its not her fault that there is no driver. She seemedreluctant to make pizza, thats the point when I got callback for my online order cancellation. Does business hours mean nothingnow? I was also told by her that I should ?try placing an order by 12 am next time?. All limits crossed and I am also writingthis review to Dominos Canada with store details until I get appropriate response on how the situation was handled. She shouldbe coached for customer service lessons, and knowing the name disclosure provincial law. Read more

Adrian GG 1 year ago
1

Ordered boneless buffalo wings and a no pork deluxe. My deluxe DEFINITELY had pork on it and my buffalo wings literally came... plain. They were never tossed in the buffalo sauce, just baked. I was just served plain chicken nuggets. Got all the way homebefore I realized. Very upset Read more

Li Yang 1 year ago
1

Can you believe a gluten free pizza in small size will cost you $18.99? Avoid this store! They don?t really know how to do a... business and how to do customer service. I actually don?t want to give them any star but the Google review does not allow me . Iordered two medium pizzas and called for changing one into gluten free pizza. Then they charged me for extra ten dollars, whichI think is unreasonable, therefore I wanted to cancel my order, but they said they can give me free of charge for gluten freepizza. However, it turned out that they changed the size into small! After my first review, They replied that because theirgluten free pizza is only in small size, then the store should tell me about that when I place an order and also a gluten freepizza in small size will cost me $18.99! Read more

Conway Adams (Conada1002) 1 year ago
5

I ordered pizza and a pasta dish tonight. The order was delivered hot and fresh and exactly as ordered. The toppings, sauce and... crust were right on point for my liking. I?ve had dominoes elsewhere and can say that this order, in particular, was the bestI?ve had. Really impressed. Read more

Raff 1 year ago
5

I ordered a few pizzas through the app, along with drinks and appetizers. They sent everything except for a Philly steak pizza... (I was delivered a pepperoni and cheese). Called them to let them know there was a mistake and they sent out a fresh pizza rightaway! I was super impressed and I will definitely continue giving them my business. Thank you! Read more

Preston Sniher 2 years ago
3

They got my order wrong, and the store manager made it right and I left pleased with the customer service. However, I was really... disappointed with the quality of the pizza. The "just cheese" pizza my son prefers came with a thin layer of near-burnt cheese.I felt ashamed feeding him this. For similar money I can get a much better product from those four seven three somethingsomething guys. I appreciate the customer service, but the food quality here needs to improve. Normally we keep leftover pizzain the fridge and nuke some up the next day for a snack. This stuff was inedible cardboard the next day so it hit the green bin.Spend more get more I guess. Not feeding this stuff to my kids again. 2 stars for the pizza, third star was for respectfultreatment. Read more