Reviews for A&W Canada in Edmonton, AB
They took 12 minutes to get me my burger, it was entirely incorrect, I asked for some ingredients off due to allergies and the... burger came fully loaded, I ordered cheese and it did not come with cheese, and then I waited another 10 minutes for them to fixit. The cashier had to tell the kitchen staff FIVE TIMES what the order was, and in the end, they still got it wrong but atleast it didn't have the allergens. Waste of time and money. Read more
At least one of the female counter staff is awful. Tried excessive pressure tactics to sell fries, short changed an elderly... gentleman and mocked him to the next customer in line. Train your people better. Read more
I ordered onion rings and kids meal for my kids and I asked ranch with my onion rings and the girl was you have to pay for It... never paid for regular ranch and already paid I have to use my credit card again and pay for 37 cents and the bank charge me 1dollar but it was jalapeño ranch and I asked her you don't have regular ranch ?I don't what they said with the other girl intheir language and the give me the regular ranch in little cantener I never pay for it in other locations the first time it'sridiculous must of the time l don't take my changes but that day I didn't have a penny on me Read more
Asked for no bacon on a order in the past and they put bacon! Workers here need to be more careful with religious sensitivities.... Will not be going be back. It ruined my day completely. Read more
I took my kids to this restaurent yesterday.after they eat ,we went home and all my kids get diahrrea ,vomiting and tummy... ache.what i notice the employee in the kitchen , no gloves ,no hair net, poor hygiene.So now all my kids they are sick.never gothere.i love A&W but i am very disappointed. Read more
I had to wait horribly long for 2 items. People who's orders were taken AFTER mine all got their food. My burger was ready to... go, instead of giving it to me, it sat in an open bag for 15 minutes, so once i finally got my food, it was cold and bland. Sucha disappointment after waiting so long. I usually enjoy A&W and was looking forward to my meal but now I'll never go back tothis location. The cashier was nice, and of course it's not her fault, it's just quite frustrating. Read more
Good food. Habanero chicken burger had more meat than the Edmonton center mall location. Probably just variation in... production. Helpful cashier with regards to using an a & w gift card. Good customer service makes or breaks your business.Especially when the items you sell can be purchased anywhere else. Good job guys! Read more
Too concentrated taking new customer orders while we wait and see our food getting cold. Result once we get the food It is COLD