Reviews for Chick-fil-A in Edmond, OK
We ordered (2) 5 count meals that include drinks, 1 medium drink by itself, and another meal that included a drink. They gave us... 3 drinks. We told them that we still needed our 4th drink. They made us pay extra for our small drink that they did not include.Very poor customer service. My husband asked to speak to a manager and they completely ignored him. I would not recommend goingto this location. We have never had any other issues going to any of the other locations. LOVE Chick-fil-a! Just not thislocation. Read more
Food is always is always great and the service couldn't be better. I always appreciate that the staff is ready to keep your... drink refilled. Indoor dining is very noisy though. Read more
This chick-fil-a is the worst in this area. Worst delivery. Soggy fries, order large fries. But they only fill it half way. I'm... a Doordash driver too an that experience is the worst too with place. They don't acknowledge you. You sit there with employeeslooking at you. But walk right by an say nothing. They need a new manager. Get Taylor from 33rd too fix this place Read more
11/5/2022 at 837 pm ticket #7439086 Young girl taking our drive through order not friendly or fast. She chatted with the person... in the blue Toyota 4Runner ahead of us so long that three cars that arrived AFTER us ordered and went through lane #1 as we werestuck in lane #2 waiting for her to stop talking. Didn?t say ?my pleasure? like they normally do after you finish yourtransaction. And to top it all off?she entered the wrong item so our grilled spicy deluxe was entered as a spcy sand. :( Thiswas VERY surprising since normally your store has stellar service! Do better please! Read more
Worst Chick-fil-A experience, ever. First, the girls working behind the counter were laughing and shouting among themselves, we... couldn't hear the guy trying to take our order. The supervisor was just standing there and made no attempt to quiet them downso we could place an order. The checkout was anything but smooth. Had to scan my app QR code several times to get it totake.same with my credit card. The food arrived fast, but my sandwich was the worst one I have ever had at any Chick-fil-A Ihave been to. It was so thin and overcooked. It was barely edible. Glad I don't live in the are and will never have to returnto this location. Read more
Over the last few months the food has been worse and worse. No matter what time of the day we go it's like nothing is ever fresh... anymore. It's a shame the prices keep going up but the fries have been stale and the breading on the chicken soggy. The locationoff I-35 may not be as quick but their food is usually more fresh. Read more
Ordered a Mac n cheese and some fries as they said they were out of soup and salad. The fries I received were clearly over a... day old and had been reheated, not to mention they look/taste awful. The Mac n Cheese was over a day old and clearly had beenpicked up, mixed then heated before it was given to me. The cheese was all side of the noodles and it even was burnt brown onnoodles at the bottom. Better luck going across the street to canes or some other place, as this establishment doesn?t careenough to serve you recently made food. Read more
There was no silverware for my salad to go, they gave the wrong toppings for it and my fries were cold. The strawberries were... missing from the salad but maybe they are a seasonal thing. I love Chic-fil-a and go out of my way to eat there, and theyusually are spot on with my order, but I didn't have time to go through the line again or run in to fix it so I ate my smallorder of cold fries for lunch and saved my salad for when I got home. Read more