Reviews for Charleston's Restaurant in Edmond, OK
I have always supported Charlestons and their many locations, rather it was by physically appealing the restaurant or using food... delivery service. So imagine my surprise when i decided to have an event there and had a horrible experience. We chose thelocation on Broadway in Edmond to have my baby shower on 10/15/2022, i am currently 38 weeks pregnant. We asked for the privateroom in which we were told and i quote? ? all guest in total must spend at least $500 collectively and a card must be placed onfile in the case that the guest DO NOT spend $500 the card on file will be charged that $500 fee?. We agreed, we had about 15-18adults, 3 waitresses serviced our party. When the orders were collected we were asked who was going on what ticket . Then atthe end of our party i see our waitress Madison walk over to the manager there was some type of confusion in then he walkedinto the room and asked who the ticket went to. I inquired ? for which order? , he then explained to me that it was all oneticket and that he had already charged the card on file for the $585.96. Now there are quite a few things wrong with this eventthat took place: first: we were not told that the card would be used to actually purchase the food for all attendees, Secondly:why was the time taken to split the order by ticket if it was not going to be honored, Third: the explanation provided was thatit was an inconvenience for servers to split a big so they put it all on one ticket, fourth: why when we arrived we were notproperly informed of how things were going to take place if this is how ?it is always done??.. never mind that peoples orderswere incorrect i never received the potato soup i order(which is my go to item always, absolutely delicious). But I?m almostpositive i paid for it. Then because it was an inconvenience for the servers to split the ticket we had to figure out whoordered what after the fact. The level of frustration i received not only as a customer and a patron of yo Read more
Charleston's has the nicest people working there. Their roast beef sandwich is so good, the meat is tender and no fatty pieces.... I LOVE that they are always picking up any trash from your table and they do it without you even noticing. They never let yourdrinks run dry. They kid menu is amazing my picky eater loved the fruit and cheese plate and came with dessert. We've been theretwice this week and plan on going again soon. Read more
Love Charlestons! Can?t go wrong with anything on the menu! I had the chicken piccata this time! We had the chips and queso and... shrimp cargo. It was all the bomb.com! Read more
The parmesan crusted chicken with angel hair and mozzarella salad was great. I was so hungry I didn't eat leftovers. Didn't get... to our dinner party in time to get stuffed. Service was great. The pork chops looked fabulous. I may have to spend a few moredollars to get it next time. Read more
The pork chops were good just a tad bit tough even when I ordered it medium and not well done. The salmon pictured was raw and... the manager told us that it was sushi grade salmon and that's the reason the Salmon was raw in the middle which was a lameexcuse to not comp the meal. Also the potatoes were very cold and although they did bring out new ones which were good and freshthe manager made excuse after excuse and was very short with us when it came to providing exceptional customer service to us asthe customer. Read more
Awesome! Charlestons was Amazing as Always Great food, No wait, Great Waitress great manager....
Just like old times. Charleston?s consistently delivers an excellent dining experience with great food and wonderful service.... Ribs and Prime Rib along with Honey Mustard House Salad and Loaded Baked Patio are our favorites. Baked Potato Soup is second tonone. Great fries too! Read more
Love the ribs! The cheese dip is great too! My family had a great time.