Reviews for Braum's Ice Cream & Dairy Store in Edmond, OK
I can't say anything bad about a place that sells ice cream. For the holidays, they have the very best Apple/Cranberry Pie that... is a tradition for our family. Read more
I only review places when service is either very good, or very bad. This Braum's location is ran very very poorly. Most... locations are ran well, but this one is an outlier for whatever reason and needs management changes badly. I actually used towork at Braum's in high school and can vouch they're typically very well ran, but this one is the worst. The manager is veryrude/short, the place is always chaotic, the kids working there are very nice, but stressed because of the severe mismanagement.Our family does grocery pickups here often and almost every time we have to call to find out why our order isn't ready, and thenthey don't do it correctly and we have to drive back up to the store to fix it, that's after waiting almost 30 mins in theparking lot calling them and all of the calls going unanswered and having to go in to find out what's going on. This locationneeds a lot of help, starting at the top with how severely it's mismanaged. The worst managed Braum's location by a mile andI've been to countless over the years. Read more
Oklahoman are rich when it comes to Braums store options, so it has to be special to warrant a rating. This is the cleanest... Braums in Edmond. Staff are friendly and attentive. The food is fresh and prepared with care. I confess that I drive past aBraums to have lunch at this one. Somehow it's burgers are the best here. Read more
Shift manager Kathy needs some training. On a busy lunch hour, she yelled from the kitchen towards an employee at the grocery... area. She was so load that everyone in the lobby was shocked. Stop treating your employees this way please. Then she went aheadand disrespected another employee in the kitchen because he was new and was struggling with a few things. Too many teenagerson-clock just playing around instead of helping the guest. The GM should spend sometime here and cut the slow moving pieces tohave better labor percentage. Read more
Waited in the drive thru line for their interpretation of a double hot fudge sundae. It is not melted, it is actually this... small. There is more container than ice cream. Read more
Everyone was super friendly, food was great! Good job Braums!
I love Braums and frequent this location often. The last 4-5 times it?s been awful. I ordered two shakes today and they were... chocolate milk consistency on one and the other was a little thicker. I hate leaving bad reviews and only do it when I have to.This location has really gotten bad. Read more
I just went thru the drive thru and ordered a large chocolate shake. When I got home, every other spoonful had some type of... waffle cone piece in it (I hope that?s what it was anyway). Disgusting? Read more