Reviews for Wendy's in Edina, MN
Worst customer service I've ever experienced. I decided to go to Wendy's for dinner and when I arrived, the sign was on... indicating they were opened. I waited in the drive thru when a male voice came over the speaker stating they were closed.Surprised, I said, "oh okay, just so you know your guys' open sign is on" to which he replied with "you wish". This employeethen continued to mock me and made inappropriate comments (with cursing), including one about my mother. I called the next day(9/13) and the phone rang and rang until it hung up on me, so I couldn't even make a complaint with management. Whoever isrunning this place needs to get their employees in order. Read more
Never got a pink burger from a fast food restaurant before but there?s a first time for everything ???? I would give zero stars,... but that?s not an option Read more
Ordered a chicken Asiago cheese and bacon without the bun. This comes with cheese, bacon, chicken, lettuce, tomatoes. I received... a piece of grilled chicken only. Called restaurant and was told that they took my order right but the sandwich maker made itwrong and they were very busy. Didn't offer to take my name, email to send coupon for future use. Asked for Mgr, was informedthey didn't have one.before you leave, best to inspect your full order in drive thru to be sure you got what you paid for!#Wendy's Read more
I stopped specifically to try the strawberry frosty. When I ordered it they said I could wait 5min for more to be made. I agreed... because that was the main reason I patronated the establishment. I felt like the staff really wanted me to just get chocolate.Which if was close to close I would have but it was 5pm. It just made me feel bad about the visit. However, the food was goodand I did really like the strawberry frosty. So almost a 4 star. Read more
This has been our Wendy?s for awhile. Love how they never have a huge wait in the drive thru line. The manager Jose has been... extra helpful with helping me trying to come order in the store. Never sure with restaurants nowadays with Covid having thelobby?s shut down and such or other lunch rush delays but we?ll keep coming through. Read more
Sprite wasn?t working, told me it would be a 7 minute wait for the grilled chicken but it turned into 20 minutes, and by the... time I got my food the fries were cold, the whole point of a drive thru is that it?s supposed to be quick. Drive thru guy hadreally good customer service though. Read more
Nice location. Has a unusual drive thru where you have to make a u turn. The inside is clean and has plenty if seating. Easy... spotted from the main roads and close to a shopping center. Staff here are enthusiastic. Read more
I called them Asking if they had chili available because there?s been a few times where they didn?t have any and the guy... immediately started yelling and cussing at me saying he?s gonna trace my number and report me to juvey. Like excuse me sir I?m agrown adult and genuinely wanted to know before I got there in case they were out. Read more