Reviews for Starbucks in Edgewater, NJ
** Don?t come to this location if you need quick & good service. ** I agree with other comments that the customer service is... terrible here. The lady with a bob got my order wrong, and when i asked her to fix it she took her time to find out if theyactually got it wrong. During the time i was trying to tell her what my order was, she kept cutting me off saying that it?s thecorrect order. After i stopped her and gave her my name and order, then she admitted that the order was wrong and said she?llmake another. She made me wait 30 minutes to get my replacement saying that she needs to fulfill other orders. I understandyou?re busy, but let?s not be angry to the customers and argue with their orders all the time. I tried this location multipletimes and every time was disappointing. They spilled my drink, got my drink wrong, made me wait more than 30 min to get mydrink. Read more
This place is HORRIBLE! They need to fire everyone working there! How ls it that a barista is taking someone?s order she walks... away to the back and sends someone else??????????? UNPROFESSIONAL! Then you?re standing waiting for your order and all you hearis laughing and yelling from the back! Where is their manger?! FYI they all look old enough to be acting that way?? Read more
On 11/03/2022 at 19:47 pm, I ordered 3 hot Cafe lattes and 1 hot americano by phone from this branch. My order was ready. And I... asked for a tray 4-5 times from the staff inside, but they didn't hear me. Then I bought the tray in the aisle. Thecurly-haired male employee working there said very sternly that I couldn't get the trays by myself, that what I did was thewrong combination. I told them I was calling and they didn't hear me. He said it doesn't matter, you don't do that. and Ijust bought a tray for my 4 coffees. What could be wrong with this? Because of the behavior that employee showed me, I alreadytreated him as he deserved. but I ask Starbucks to employ people who provide good service, because that employee didn't treatme normally? Read more
Incorrectly listing drive through bathroom is always closed and disgusting.closing staff is rude. Nice outdoor view
I like Starbucks and have been a loyal customer for years. Customer service is lacking at this location. I waited 20 minutes for... a cold drink while the 4 people who ordered after me received theirs. Manager, please hire some more people and train thecurrent staff. I prefer to go to any other location then here but sadly this location is closest to me. Read more
This is really a great place because it has outdoor seating with partial views of Manhattan and waterfront is just steps away.... One more great thing about this location is that it's open till late so if you're craving your latte at 10pm in the night, youcan get it here. The only downside is that they sometimes tend to be slower than usual but that's nothing big. Read more
Met up with my boss for a quick meeting. When we arrived I parked in the plaza parking lot. We walked in and was served by a... nice barista. I ordered the caramel macchiato venti with a extra splash of vanilla. It was tasty with the extra splash. We satoutside with plenty of outdoor seating. We had a good experience. Read more
This Starbucks is located off of River Road in Edgewater in a shopping plaza across from Michael's. There are enough tables... inside and outside which is nice in the summer time. Food selection is good and staff is friendly. Read more