Reviews for Dunkin' in Edgewater, MD
Good donuts, breakfast sandwiches and drink selections. Rapidly served thru their drive-in.
10/09/2022 Once again this place is the WORST! There isn't enough time in the day or enough deacriptive words to say how bad... this place is! I go in today as a party of 3, our combined total of $36.00 which included 5, drinks, 1 sandwich, 2 bagels, 1donut, 2 hash browns. When we walk in, there were no other customers in line a head of us, nor were there any customers waitingfor their orders to be made. We grabbed a table and all of us engaged in conversation. After about 10 minutes someone questionedwhere's the food??? By this time there are now 3 other orders behind us also waiting. As a daily frequent customer to thislocation, I am familiar with the manager (who was THERE) as well as the 4 food preparers who were also there... After about17... 18 minutes of still not getting our order, I stood with my receipt in hand so all could see I was waiting... Completelyfrustrated because looking into the kitchen seeing all 4 food preparers laughing, giggling l, playing around with NO CARE at allthat not only was I waiting for my food, but now 6 other customers waiting for theirs... Finally after 20 full minutes pass doesthe manager decided to go to the kitchen to figured out why the ENTIRE inside is PACKED full of people. It was finally at the23rd minute after my order was placed did my order number get called.I go up to get it bring it back to the table only foranother person in my group to just throw her hands up with complete dismay and frustration when she opened her sandwich to findit was wrong!!! Edgewater DD, congratulations, you have just surpassed my 35 year hatred of Wendy's (people, THAT should tellyou how bad this DD is)!!! Read more
CHECK FOR YOUR RECEIPT AND CHANGE! They will keep your change and push you through the drive through. I wasn't given my change... at all and told to pull forward. I looped back and explained what happened and they acted like that didn't happen and said tocheck my receipt. I said I wasn't given my receipt and all of a sudden they didn't speak English. After holding them up askingfor a manager, they finally gave me my change and receipt. Read more
Went to this Dunkin before an appointment in Baltimore and the time spent in line made it so we couldn't stop elsewhere. I... ordered a maple bacon croissant sandwich, and only got a bag of bacon. Ordered a frozen hot chocolate and received a hotchocolate. I'm sure these workers are dealing with a lot, a few months ago I worked at another Dunkin. Nothing against theworkers. Read more
They're very fast and friendly but I do wish my coffee was a little sweeter. I've said something before and now when I come in.... Sometimes some employees remember me and ask if I want it sweeter but then charge me extra for it. I just want it a tad moresweet, I feel I shouldn't have to pay extra bc I dont want double syrup. Read more
Wow, super service! Hot fresh coffee made as ordered. Super friendly and helpful staff. Clean store that was well stocked with... bagged Dunkin Donuts coffee choices. The donuts were fresh and soft. Store was easily accessible from the main road and wasjust as easy to get back out. Read more
Orders messed up almost every time I go. I ordered a dozen donuts in the drive thru. Asked for 2 Boston creme, 4 chocolate... glazed, 2 crullers and the rest plain glazed. This is what I had when I got home... but they were fast... Read more
Even though my little buddy only eats the chocolate and leaves the cake portion of the donut I will be back for more!