Reviews for Dunkin' in Eau Claire, WI
Every time I go here they manage to mess up my order. I?ve been given other peoples food/drinks, not given mine, and have had to... explain to them in detail in the drive through that this is not my order and I?d like what I paid for. I just got back from acoffee run for a friend. They gave me 2 bags, with 3 donuts. I ordered 1 donut and 2 hash browns. I got 3 donuts between 2 bags,and no hash browns. Hastings Dunkin never gets it right. Go to Clairemont Dunkin. You have a better chance at receiving yourcorrect order. I hate being that person that sits and checks my bags before I leave, but at this Dunkin you have too. Read more
Despite the closing time posted being 8, when we arrived at 7.30 the location was already closed. I'm not sure whose... responsibility it is to update the hours, but considering both Google and the Dunkin' app were saying that the location isavailable, it was quite a disappointment. 2 stars only because I have a deep love for Dunkin in general. Read more
I always receive good service here. Friendly faces. The measure of good customer service is not if they make mistakes, but if... they are willing to make things right no questions asked. I've had a couple order mishaps, but have always had resolution in atimely manner. I would recommend this Dunkin' location Read more
Got a pecan caramel something that wasnt to good. Got the dragonfruit refresher for my son and he fell in love. Good service and... friendly lounge. Read more
The strawberry frosted donuts are my favorite, and they offer all sorts of other good donut options. Great variety on coffee,... very customizable and not expensive at all! Read more
Ordered a sausage egg cheese croissant and when I go home they forgot the top bun and there was a HAIR on the sandwich. So upset... this ruined my morning especially on valentines day. Update- they did refund the sandwich and the manager did make thesituation right after we went back. We were pleased with the response, but still upset about the situation as a whole. Read more
I stopped in to grab a quick bite as I was in between running errands and wanted an egg sandwich. My first time at a Dunkin-... waited for 4 minutes before greeted. I then get a burnt croissant. There?s a reason I only go to Caribou. I learned my lesson. Read more
Got my order horribly wrong. Forgot items. I asked specifically twice for no cheese and they verified but my sandwich still came... with cheese on it. And this isn?t the first time they?ve messed up. I don?t trust that my drink is made dairy free becauseobviously they don?t know how to follow orders. I?m not dairy free by choice. It could destroy my stomach. Thanks Dunkin forwasting my time and money. Horribly disappointed in this location. Read more