Reviews for Dunkin' in Eatontown, NJ
GO TO STARBUCKS! Horrible customer service. I wanted to add a donut to my order at the window but I was told that I had to go... around back the to the ordering station because they can?t take orders at the window. Never heard of such stupidity and anychain doing this doesn?t care about the very last daily profit or customer service. Read more
This location is very clean, I'm talking IMPECCABLE!!! definitely the cleanest Dunkin' Donuts location I've ever been in. On... the staff was over and Beyond helpful and the service was quick and everything in my order was correct. I was more than happywith my experience at this location. Read more
I had a great experience with Ann in the drive through recently! She was an excellent example of both kindness and being... concientous in customer service. When my pastry option was not avaliable , she was quick to apologize and offer a variety ofsubstitutes with recommendations. I hope she recieves recognition for her workplace character, I will definetly be returning tothis DD! Read more
Love this location. Staff is friendly and professional. Orders are always accurate and quick. Staff seems to enjoy working... there. Read more
This is my usual Dunkin to go to. Their donuts are always fresh and they have what you're looking for most of the time. You just... have to get there early to get the freshest food and make sure they have what you want in the store. The coffee is always madeperfectly. I will be going back. Read more
Just ordered a large drink from door dash .. it comes almost half way empty. It was in a bag so I assume the dasher didn't look... inside. We called to complain and was told there's no manager and then when I asked to speak to who was in charge she said "yeathan hello im" Then didn't give her name because she's clearly not the person in charge ! Read more
I am sick and tired of wasting my breaks here. They never get my order right when I say it verbally so I had to start using the... app to order in case I was the problem. They still somehow get things wrong or forget to give me things from my order alltogether. I am very busy I can't keep driving back and forth every time they ruin my order. Sick and tired of losing money goinghere never coming ever again. This is the last time I'll be disappointed by this location. Read more
Love my Dunkin location everyone is awesome