Reviews for Pilot Travel Center in Eaton, OH
The kid behind the counter at subway was real slow moving and our meatball sub was cold, but he was nice enough. The big guy... behind the main counter was awesome though, really funny and personable. Super refreshing after a long day traveling. Read more
First off the entrance was designed by a person that has never even seen a truck then like 60% of the parking spots are paid the... shower was probably the worst I have had on the road it?s small I?m not a big guy but I?m broad in the shoulders and standingsideways both my shoulders were touching walls and would have had better water pressure from a rainstorm rollers were emptysubway isn?t open late just move on down the road unless absolutely necessary Read more
I DO NOT RECOMMEND coming here for weigh scale!! Scale is at a terrible location. If you have to wait in line you will tick off... everybody coming in. Very difficult to get a rescale if needed. They should have planned better. AVOID this place for weighscale!!! Read more
store is great! clean, staff is super friendly, food is good quality. truck pumps are old, dirty. truck lot is laughable. no... room to stage trucks for pumps, minimal parking, entire property is much too small. private showers are nice, shower stalls aresmall, pathetic water pressure. water turns boiling when anyone else in the building flushes, and doesnt return to a decenttemperature for 15-30 seconds. left shower not feeling clean at all. Read more
The store was clean and well stocked. The young man working the counter ( I didn't get his name...big guy, bigger heart) very... professional. He appeared to be working alone, the store was crowded, and while dealing with everything I spilled an entire cupof coffee at the cash register. His demeanor never changed and he managed to process the customers and take care of the mess.Best customer service experience. Read more
Showers too small. Entrance too small. Creating a backup onto the main road. Parking too small. Only about 20 spots. The food is... not stocked at all, except subway. And fuel prices are higher here. Read more
This location has Subway. It's a small Pilot, but I was still able to navigate the truck pumps with my 45ft fifth wheel. This... location is very clean, and the employees are friendly and courteous. I don't have any complaints other than how small thewomen's bathroom stalls are. To get out of the middle stall, I feel like I have to straddle the toilet to open the door. Read more
It made no sence to pay a reserve parking spot because they will not guarantee you a parking even if you paid for it. They will... refund your money but there is not guarantee that you will be park and this is happening in all pilots and flying j all over the usa. And it happens to me in this location at eaton,oh. Where they need more people to work the poor employees are workingshort handed like the poor kid working in the subway by her serve. Amazing. Read more