Reviews for Griddle Mongolian Grill - Eastvale in Eastvale, CA

Food was delicious, the ordering system is easy and convenient. Portions were great, and the restaurant was spotless. The girl... working there was cleaning non stop while we were there and she was so nice. We will definitely be coming back. Read more

Sad to see a once great concept ruined. You no longer have control over portion which were paid by the pound before. Will not... return. If you like lots of pasta over veggies and meat. May be for you. Read more

Their new ordering system has kiosks and it is awful. They have taken the build your own plate and now just let you pick the... ingredients not the amount. Food was decent but without the personalized experience I just can't recommend them. If they changeback my review will change. I will not go back unless they change. Read more

The food is great and has always been great. The employees are also super nice. They even came out to clarify with another... customer if he wanted chipotle seasoning because it does have some spice and he said "No thank you" after their talk. The newordering system and pricing for me is too much. I always get chicken, beef and pork with veggies and no noodles. With theordering system I got my meats and I think they allowed 8 or 9 veggies, but I only got 4 veggies. When asked of I wanted extraveggies on the screen I wanted extra jalapenos and it charged me $1. Since I didn't get the max veggies, it should not havecharged me extra until I got my max. The price used to be per pound so I could get a meal for around $10 without noodles and $14with noodles. My price this last time was $16.79 without noodles. I like the the food, but I won't be back as often because Ican sit down at a restaurant at get a solid meal for the same price. Please go here though if you want Mongolian because ittastes great. Read more

Pros: ? Food is amazing ? New kiosk makes ordering faster ? Customer service was helpful ? Common areas are clean Cons: ?... none Overall: This place has really great food and I highly recommend it!!! Read more

The food here is insane!!! And they sell beers literally don't know why I didn't find out about this place sooner. And if u... think it's not that good blame urself because u literally get to pick everything that's in ur plate Read more

UPDATE 2-16-2020: SUMMARY: MUCH IMPROVED, upgrade to 4 Stars. Made a return visit on Sunday, it was a long wait, the line... wrapped around the dinning area, it took me 55 minutes to finally sit down with my food. Besides that, things have improved,three chefs work together, the first one separate the meats and Vegas to be cooked, setting the noodles aside for later, thesecond chef cooks the meats then move on to the third chef who cooks the noodles with the meats. Well executed. Also,sweeteners are stocked at the iced tea fountain. However, the dinning room is still filled with strong smell from thegrill. SUMMARY 2-14-2020: WELCOME NEW TASTE IN TOWN, GREAT CONCEPT, SHORT ON EXECUTIONS. Grand opening on February 9, this newMongolian BBQ brings a welcoming new flavor to Eastvale. Through a self-serving line, you fill a bowl with Veges, meats are keptfrozen, Chicken, Beef, Pork and Lamb, Shrimp), seasonings and condiments, next, the grilling chef will cook your food, next, youmove to the cashier where you order drinks and pay for the cooked food, for lunch is $5.26 per pound, and, $5.56 per pound fordinner. Being a newly opened restaurant, the inexperience in the management and staff unavoidably surfaced. The grilling chefcharred my food. The store owner should've taught him when multiple orders are done at the same time, move the cooked food to acool spot on the grill so it won't be over-cooked or charred. The air-vent above the grill is not sufficient, you went homesmelling like the BBQ in your hair and cloth. To compensate this issue, they cranked up the AC, unfortunately it quickly madethe food cold. They do serve unsweetened iced tea, but, sweeteners aren't available. Their napkins are quite possibly thesmallest I've ever seen. There is no handicapped parking spaces near the store entrance. All and all, great concept, short onexecutions. Read more

The wait was 15 min for opening week. There is a good variety of veggies and meats, but I give it a 3.5 out of 5 stars because... the food lacked any flavor. That is also after I drowned my food in sauces before cooking, so I am not sure what went wrong? They charge by the pound...I paid $52 for a family of 4 and 2 drinks, so it?s definitely not on the cheap side. I think theRancho location is much better. Read more