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Reviews for Swiss Chalet in East Gwillimbury, ON

steve byrnes 1 year ago
1

Took my mother-in-law here for dinner for her birthday. There were 4 of us. The experience was not good. Firstly, the fries were... room temperature/not fresh. Secondly, the robot "server" delivered the food unattended and it sat at our table for severalminutes before we decided enough is enough and took the food off and served ourselves. Thirdly, the dessert we ordered wassupposed to be the warm mini donuts and they arrived ice cold and the texture was hard/stale, we did not finish them. We toldthe server this and her response was "that's too bad". After drinks, appetizers, entrees, dessert and coffees, the bill was wellover $100. Very disappointing considering we had to serve ourselves and the food was cold and not fresh. Read more

George Bruno 1 year ago
3

This place was amazing a year ago. Now when you use the drive thru you can hear the staff arguing with each other and your lucky... if they get your order 100% correct. The quality isn't always there anymore and it's a shame that they got rid of the sideribs. Read more

Mark Gillian 1 year ago
1

We ordered 4 meals, the order was supposed to be ready in 30 minutes. I went to pick it up, paid, waited 35 minutes after I... paid, then someone asked me if I was waiting for an order. They got our food. When we got home the food was barely warm (welive 2 minutes from the store). I called to let the order people know, they offered a replacement meal but in another 45minutes. Great place to order food at 6pm if you plan to eat at 830pm and deal with your hungry kids for 2 hours. Made mynight absolutely awesome... ended up making my kids food at home. Be prepared to overpay for disappointment. Oh, and by theway theres a free meal waiting if your in the area, just say your me Read more

Harry Carter 2 years ago
1

Went for dinner on Sept 15th 2022. Unfortunately, on this occasion, the quality of the food was very poor. Our waitress offered... to take it back and start again but we didn't have time. Our quarter chicken pieces were both cold, and very dry. Chicken shouldnot require the sauce to make it moist. My potato was clearly overcooked, not at all fluffy and rather dark in colour. My saladcontained pieces of lettuce that should never have been presented to a customer. They were shriveled up and far past the timethey should have been served. The best part of the meal was the cup of soup. I should have stopped there. Regrettably this isnot the first time that the chicken served has been unsatisfactory. I doubt that I will ever eat at this restaurant again Read more

Tony Me 2 years ago
4

Great supper, great service. The food was a bit slow to come, but it finally was delivered by the Robot..:)..!! The Apple pie... was good but the portion was very thin, not like before. Overall was a good experience :) Read more

Desert Belles (Belly Dancer) 2 years ago
5

Our Swiss chalet experience was amazing with our server Anna! She was so nice, welcoming and accommodating. Truly one of the... best Swiss chalet dinners yet. Davis drive and Aurora are horrible. Come here instead!!! Read more

Robert Gredona 2 years ago
5

This restaurant is so amazing! All the food is so delicious, all the waiters are so nice also! I give this a 5 stars Definitely!... Lynn Is also so nice!! shes so sweet and shes so nice to kids. You really should promote Read more

Neil J Schwab 2 years ago
5

Then there are three times this month that says something. They're Nashville chicken tenders are fantastic but be aware they... are hot They have a new waitress, in the form of a small robot that helps deliver food which the kids really like Rememberkids eat free on Wednesdays I'll be going again this Wednesday ???????????????? Read more