Reviews for Dunkin' in St Charles, MO
I love their coffee drinks (signature pumpkin spice latte is great!) and donuts. Their avocado toast is also really tasty.
Took my chiweenie here for his first pup cup. Even though it says online that they have a puppy latte, the employee said they... don't have pup cups. I guess it's just this location? The drink was good and I got a purple Halloween tumbler. However, theemployee was a bit curt and my dog was so disappointed not to get a treat ???? Definitely Starbucks next time. Also, theparking lot is a joke. There are huge potholes everywhere. Not an exaggeration. And the drive through is set up really oddly. Read more
This is one of the worst Dunkin?s I?ve ever been to. Half the time the door is locked(during open hours) but you?re still able... to place a mobile order for walk in pick up. 90% of the time, my drink isn?t made right?I?m talking complete wrong flavors. Thewait times are ridiculous. They only had 1 person working on multiple occasions and even when there?s more than 1 person, theyall seem to be moving at the slowest possible speed. One time I placed a mobile order and when I got there the store wascompletely closed. I know it?s possible to turn off mobile ordering because other locations do it. I?ve given this location somany chances but I will not be returning because there has been no improvements and no one seems to care when I voice myconcerns to customer service. Read more
If you have mobile ordering available on your app then dont lock your doors and refuse to answer the phone! If you are out of... items reflect that on the app! I did a mobile order cause I was in a rush I get there, doors are locked and no one can evenanswer the phone so I could get a refund. So i sit in the drive thru for 45 minutes even though there weren?t even that manycars ahead of me. Read more
Stopped in for a quick coffee and croissant sandwich. Turned into the longest DD stop. Plenty of staff to take orders, but one... kid making the food and he was so slow!!! I only had 2 people in front of me in the line and it took a half hour to place orderand get it! Read more
First time ever visiting a Dunkin. The line didn?t seem to love at all, was in the drive thru for probable 20 minutes. On the... flip side, I did enjoy the digit price display on the drive thru window. Nice touch! I?ve never seen that anywhere else. Read more
Ordered a large cold brew black it came out looking like a light ice tea. I said excuse me this isn?t cold brew that should be... super dark brown. They checked, said nope that?s the cold brew we have. I tasted it - disgusting. They took no ownership.Needless to say went to Starbucks down the street and won?t be returning to this location. Read more
I was down in out when Heaven Scent Bakery closed, but Now I found my new donut stop on my way to work. Opens at 5am which is... great when ya have to be at work at 6am. Nice place and Excellent staff! Read more