Reviews for Bortolotti's Cin Cin in Eagle River, WI
Not sure where to start here... The only reason they are getting 2 stars is because their food was AMAZING. Otherwise, they... deserve 1 or 0 stars. However, there were countless things that we disliked. -We spent a total of 2 hours there (yes there was adisclaimer on the table that each dish takes 20-25 minutes to make...but that equals 50 minutes, not 120). -We had two waitersworking together and neither of them said more than 10 total words to us...and neither asked how our food was while we wereeating. And no, they were not busy. -When we finally asked for our check, we saw that we were charged $13 for the salad that wassupposed to be included with the meal. We were in such a hurry to get out of there, we didn't even want to ask for it to beremoved. That probably would have taken another 20 minutes. -They also charge a fee (I believe 3.5% percent?) if you pay yourbill with a credit card. I could go on and on, but to sum it up, if we would have had cash on us, we would have put a $10 on thetable and left while we were sipping on our sodas waiting an hour for our food. Definitely won't be back due to the poorcustomer service and extra fees for paying the way most all people do now-a-days. 5 stars to the chefs though! Thank you! Read more
This is a mixed review I was very please with the two servers that worked with us this evening. We were excited to sit outside... and after our appetizer it started to rain and we went inside to finish our meal. We commented on the STOP sign in the menuasking for patience with a longer wait because of a smaller staff. Once inside we read a note on the table about how fresheverything that we were about to eat was. The food was good, The service was good and pleasant. I paid my pill with a creditcard which I use most of the time and when I got my bill I was charged 3.5 % extra for using my credit card. I did not see asign on the door nor was I told this when I handed my card to my server, I can afford the extra 12 dollars that I was chargedbut I?m not sure it is legal and I?m sure it is not ethical at all. Times are tough for many industries but transparency is theroot of a good business model. Everyone knows that credit card company?s charge businesses to except their use. I fellcheated!!! Do not except credit cards or let your customers know in advance of an up charge, Then we can prepare to pay in cashor go to the next restaurant. Thank you for listening Read more
Very nice place. Food was good. My wife got bacon wrapped scallops. I was jealous. I had the Friday fish boil. I love crawfish!.... My one complaint, if the bar would have been busy (we went off season), we would have had people right on top of us, talking,drinking, potentially watching us eat. That could be an issue for me if it is busy. Read more
We really enjoyed our experience at Cin Cin. The atmosphere is very warm and cozy. They warn you that it will take time for... service which I would agree it was very slow. We completely understand and we were extremely patient with our server who wasconstantly running around to a full dining room. However the wait was well worth it, we had an appetizer and shared two entrees(Ahi Tuna and Veggie Pasta). Both were so good, we had a hard time splitting the plates. I am giving them 5 stars but warnothers, you will spend a while here, so be patient, and highly recommend reserving a table!! Read more
The food was absolutely delicious and our server Abby was fantastic ??The ambiance is warm and inviting and so charming
Went to dinner on their last night before a short break! (Much deserved break) and everything was so lovely! The wine (Pinot... Grigio) was sooo good. I got the Carbonaro pasta dish and my fiancée got the sea bass dish, the food was also top notch! Can?twait to see you back after a well deserved break! Read more
Hurt my tooth expecting to have to chew the beef. Meat was too tender. Servers were also too friendly, and perfectly seasoned... and cooked Broccoli could not be ordered in bulk. Only recommend if you are interested in real homemade food and goodatmosphere. Otherwise steer clear. Read more
If you are in a hurry do not stop here! However if you want an evening of quiet times, great food and an incredible atmosphere,... look no further. My wife and I went there after running errands in Eagle River. We were not expecting it to be a nice relaxingdate night, but that is exactly what it turned into. The food was very good, and the service was very good. I am not sure whyI've never eaten here before. I have reservations for Saturday night with 2 other couples, looking forward to sharing my find! Read more