Reviews for Jalapenos Mexican Restaurant & Cantina in Eagle River, AK

We have been coming here for years and it was always excellent. Sadly over the last 6 months it?s gone downhill fast. Thought at... first it was all the staffing changes and really wanted to keep giving it a chance but last night was our 3rd and final chanceand Jalapeños failed miserably. 2 of our 3 orders were wrong, annoying but willing to overlook if food is good, unfortunatelyit wasn?t. The carne asada was dry and tasted like peppered jerky, the tortilla soup was a soggy mess of slimy tortilla stripsand broth. Didn?t eat either dish. Drinks were ordered and took almost 20 minutes for the first round, understandable if busybut there was hardly anyone there. Ordered another margarita while waiting for a to go order that had already been placed andafter waiting 30 minutes for it we asked to cancel the order and for our check. Sorry Jalapeños, we won?t be back again. Read more

Another great visit to this location. Staff is attentive, food was amazing, environment and cleanliness were great. Will... definitely recommend and be back again. Read more

Ordered Delivery online. After an hour we called to make sure the order got through. They said the food was done and would be... delivered soon. Food took another hour to arrive. Everything was freezing cold when we got it. Not the first time they've messedup our order but definitely the worst. Read more

Taco salad was soggy and the service was poor. Food was overpriced considering quantity / quality.

Eagle River location. Horrible service. Expect to be nickle and dimed. I ordered the chimichanga, pictured below, it was pretty... decent with the exception of the queso side. A few flakes of shredded cheese vs queso. When I asked if they would actually putcheese on it they brought out a small cup of cheese AND THEN charged me $2.99 for what "should" have already been on top of mymeal. Waitress seemed to not want to be bothered with refilling our water glasses, etc. Pro-tip to the owners - if they evenread these reviews - chips and salsa is a nice, expected touch from a Mexican restaurant but serving them with a church sizedcommunion cup of salsa - not so much. Stop being so cheap. I have to imagine the average patron spends $20 to $25 per person.With that provide better service, stop being so cheap on the extras, and drive some quality control from the meals your kitchenstaff is sending to the tables. With that you might win my business back. As of now and without some major improvement the mostrecent $65 I spent last Sunday for me and my wife will be my last. One more thing and this probably isn't your issue BUT havingONE handicapped spot in the entire complex is a joke. Read more

???? Amazing place. Here is one of our fav places in our Alaska trip. Price and quality balance is perfect. They bring nachos... right after you arrived. I love these kind of small things in restaurants. We got Fajitas. I highly recommend to taste it. Alsocomes with rice, beans, salad, sour cream and tortillas. You can ask for less not to waste them because there are 4 ofthem. The lady was so welcoming and geniune. Lovely place. ???? Read more

Ok just to set the facts I'm kind of a picky eater. I ordered the Amazing Tacos Mini grilled asada tacos with chorizo!... $17.50 There are 5 small tacos and I ordered rice on the side. The rice was fantastic probably the best I've had at a Mexicanreasturant since I can't remember when. The chorizo was not my favorite at all I didn't like the flavor and was a little greasyfor me. I ate them but I should stick with plain beef tacos. The service was great but thought the food took a little longerthan it should have. Then again we do have a lot of people not wanting to work so good on the ones that do work there. The restof the family had no complaints about their meals. I would give 41/2 stars if I could. Don't hesitate to eat here or the one inanchorage. Again the staff was really nice and stayed on top of everything. Read more

The owner made me a steak burrito for lunch today and it may have been THE BEST burrito that I have had up in Alaska. The rice... in it was good and the meat was seasoned very nicely. I have had burritos other places and they were kind of flavorless comparedto Jalepenos. If you see him call him Mr. AMAZING I have made it a point to head out there one night soon for dinner to tryout some more of there items on the menu. 08/24/2021 lunch is served. Enjoy the photos Read more