Reviews for Papa Murphy's | Take 'N' Bake Pizza in Eagle, ID

We won't be back. Went there almost at hour before they were supposed to close and they turned off the lights as we walked up to... the front door. You can't get any worse service when you're coming to buy some pizza and they lock the doors and turn off thelights when they see you. Unbelievable - we went to Smokey Mountain pizza instead and got served promptly. Papa Murphy's lostour business forever. It's not like they're the only place around. Read more

Went in there 6:45 on a Friday evening. It was literally Teens Gone Wild. There were about 5-6 customers waiting.,There were... about 7 employees, and 2 were actually kind of working. Two of their friends who were not working came behind the counter andthey were all laughing, looking at each other?s shoes and hair. I stood there for 10 minutes waiting for my online order and notone of them looked at me or asked if I could be helped. Tried several times to get their attention. Finally when I interruptedthem I found out my pizza had been sitting there the whole time!! I asked one of the girls if I could have the managers name andshe said he just left. Told me the name Andrew but would not give last name. This is my main pizza place and I?m so disappointedin these young people when so many places are in such a shortage right now. I would really like to communicate with owner. Read more

Very grateful for the manager at this Papa Murphys's. I'd ordered a pizza, got it home, baked it, ate a piece and realized... artichokes missing. I have an eating problem for life now, caused by a surgery; the artichokes somehow were edible and made thedifference on the pizza. Manager said to return it; he replaced it and even replaced bacon with more cheese, as I discoveredthe bacon bits I cannot eat, either. How kind and understanding--and what a treat for me to find a type of pizza I can eatsince I can eat very few foods now. Thank you! Low income, also, from career gone years ago due to a drunk teen driver whoaltered my life. Pizza is a big treat for me. Read more

Would not take my $100 bill. Simple answer... get a counterfeit pen! Do all that you can do to not say ?no? to customers.... Especially when a customer buys $50 worth of pizza and uses no coupons in a highly discount driven industry. Your excuse for nottaking my $100 bill not valid enough. Pizza was good, a little center loaded. The kids were working hard, probably should of hadone more scheduled Read more

Revised - called in to discuss our disappointment in last night's order and the manager, Jack, gave us a credit. Will definitely... be back with that kind of leadership! Update - USED TO BE "Awesome pizza and consistent service - this team is on point." Weordered a stuffed crust pizza sans the Roma tomatoes and mushrooms, as well as a mini cheese pizza. Not terribly difficult andconsidering all of the instructions are emblazoned across the ticket and the whole order is listed, we still got tomatoes andmushrooms on our pizza and we had to ask them to make the mini pizza because they had forgotten to put the kit together. Notimpressed and will be calling in the morning to talk with a manager about it. Read more

I ordered online asked my wife to pick up the food. I ordered a pizza and several side items. They had the pizza with her name... it. She picked up the pizza and left completely unaware of the side items I ordered and no employees checked to make sure allpaid for items were received. If you're going to place orders with a name on it to just be picked up without employeeinteraction at least have everything together. We live 32 minutes from this store but use it for pick up when leaving work. Nowit's an hour round trip just for the side items. Read more

3rd time the employees have been rude to me. Ordered a pizza online, they made the wrong pizza and I let them know and they... basically blamed me even though my receipt showed the correct order, blame the customer?! They NEVER apologized to me for makingthe wrong pizza and the new pizza was awful, not at all what it was supposed to be. Three strikes your out. I am done going tothis Papa Murphy's. Run by young adults that don't care if you come to their business or return again. Read more

I'm not sure what's going on there. I usually really like this restaurant but I ordered and paid for 2 XL Pepperoni and Sausage... Pizzas and 1 Rustic Veggie Pizza and had my daughters pick them up. They came home with a XL Pepperoni and Sausage and a XLPepperoni. When I called, the guy said they thought they forgot to give them another one. No apologies or concern about the factthat I had to drive back. There was no point in trying to all then to make me the pizzas I paid for. They said no managers werethere but I could call tomorrow. Read more