Reviews for Zambrero University Hill in Durham, NC
We got a bowl and burrito which were both fantastic, but even better was the single employee working today, on a Sunday, by... herself because a coworker just quit. Even behind a mask I could tell she had a big smile and enjoyed her day. I didn?t catchher name, but she should be commended for awesome customer service! We will be back! Read more
Last time I went to get food for me and my girlfriend it was 30 minutes before closing as I was getting back from a trip. I am... guessing it was the shift manager proceeded to make my two bowls. She had to take wrap off the top of all the toppings I wantedon my bowl. At the completion of the food the team member decided to come and say to me that they close at 9 and they wereprepping to close and I messed up their prep for closing. When they completed my food it was 8:35-8:40. One they could havesimply said they were closing and I would have walked out no problem. Two why on earth if you close at 9 are you covering thefood at 8:30. Three they could have locked the door but they chose to make my food. The comment was totally unnecessary and in away rude. If that is what they teach as passable customer service I won't be eating there anymore. I would understand if Iwalked in at 8:55 but not 30 minutes prior to close especially if you chose to make my food. Once you make that choice then youdon't get to complain about me messing up prep for closing which should not have been going on anyways. Read more
The food here is bland and horrible, I don't know how it has a 4.5. Once again, a restaurant in Durham making money off the fact... that townies and college students don't know any better, so they think this is "good" because it isn't Taco Bell I guess. Theyhave different stations of ingredients (beans, rice, veggies, etc) in dutch pots, somehow the burrito was cold. Rice wasundercooked. And again, completely bland. This is not how we make this kind of food, this is a scam. Go to La Vaquita, or anyother legit Latin restaurant in the Triangle. Don't give money to phonies. Your taste buds and stomach will thank me. Read more
Okay, forget about Chipotle...I tried Zambrero on Saturday, and could hardly wait to order another chicken bowl. Please be sure... to love up on this staff... They are absolutely great people! Thanks so much for helping me to decide as a first-timer! I amtelling all my friends and family and I will definitely be back! Read more
Very good and healthy bowls. I absolutely love the pork one. In my last visit I received very friendly service from Julian. My... boyfriend and I really enjoyed. So very affordable, healthy and delicious food better than Chipotle! Read more
Not an easy to find location off Shannon road in Durham, tucked between high-rise mixed use apartment buildings where South... square Shannon road plaza used to be located, behind Cook out and opposite O2 Fitness. The plaza is now called UniversitySquare. Beans and meats are kept warm in Dutch ovens on the stove top behind the glass. One orders Chipotle style the proteinfirst. Meat for meat lovers and black and pinto beans for vegetarians. Rice choices are black or Jasmine White. Next we havetoppings like pico de gallo, guacamole sauteed onions. A burrito bowl or tortilla burrito options are available. I was veryhappy with my black bean, jasmine rice, pico de gallo, guacamole, jalapeno peppers, and red chili sauce tortilla burrito. Whatsets this restaurant apart is the spacious dining area inside and out, the bright colored pastel Dutch ovens on stovetop, blackrice, unique sauces and excellent service. Once you find this location near Chucky cheese pizza among the new mural side ofbuildings artwork you will not go unsatisfied! Read more
I had extremely low expectations and avoided coming her because I expected it to be dry, flavorless, overly salty, and mushy. It... was delicious. Very fresh, pronounced flavors, well-balanced, and enjoyable. I would come back. Prices are a bit higher than I'dlike so I won't come as often . Also the distribution of the toppings was uneven, but that's not a deal-breaker. Service wasfast and polite without being overly friendly. I don't have any complaints. Def prefer this over Chipotle or Moe's. Read more
Thoroughly enjoyed in our first visit, tried a chicken bowl, tacos, and a kid meal chicken ????. I am surprised that we wearn't... knowing this hidden gem for so long time. They lack advertising or what, need to spread the word. My wife, who usually can't eatfrom chipotle gave this place a 5star! Will definitely go there again. Read more