Reviews for Wendy's in Durham, NC
They never have workers, the workers attitudes are like they hate their lives. Drive through barely takes orders. Such a... horrible place to get food from. Not all Wendy?s, just this location. You never know if they will be able to take your order ornot, or if you have to go in or only do drive through. POOR MANAGEMENT AND STAFF. Read more
Opted to use drive through versus going inside but, person at drive through was having difficulties with headset, so, order was... said repeatedly. Once at window, manager had to present Boo booklets because none were available at window and personnel atwindow didn't know where to look for them. Nevertheless, the order was correct and the food was hot. Still would patronize thisstore. Read more
Service was slow and they were out of strawberry lemonade, may not seem like a big deal, but was really looking forward to it.... Bacon cheeseburger had bacon bits instead of actual strips. Just skip the bacon, it doesn't add much. Otherwise burger was good. Read more
Seriously the worst Wendy?s ever. The last time I was here, they told me that they weren?t taking any orders because there was... only one employee. This time, they asked that we come to order because they were working on a big order and apparently takingorders in two places was too difficult for them. Fine, we went inside, but then the supervisor had no idea Wendy?s had an appor how to scan it for points. And it took more than 10 minutes for them to scoop six nuggets and make a simple bargaincheeseburger. Read more
Worst grilled chicken sandwich that I have ever been served!! The chicken looked like a hockey puck...completely flattened. Dry... and chewy texture. If I hadn't been driving during 4 pm rush hour start, I would have returned. I just had a wonderfully plump,well seasoned, and juicy Wendy's Grilled Chicken 2 days ago elsewhere. What a sad contrast! I only eat grilled chicken and it'sgetting harder to find and now, it seems, that my old reliable isn't any more. Quality control has gone to hell at this place!The only good thing was the cheery attitude of the lady at the window. Read more
Tried this location because the other one near me is so bad. Pulled up to the drive-thru at 6:10, waited 5 minutes before the... person came on to tell me that they are in the middle of a shift change and cannot take any orders for another 10 minutes. Doinga shift change at 6pm does not seem to make any sense. I'm starting to believe all Wendy's employees/management in the area aretrying to take down the corporation. I've never seen so much incompetence and dysfunction as what the Durham Wendy's have shownthese past few months. Read more
Every time I go here they?re either out of some thing or the wait times are incredibly long. This time I got a classic chicken... sandwich large combo with a large fry and a large Dr Pepper. the fries were cold and stale, and they didn?t even bother to giveme a bottom bun of my sandwich. The only thing worth having was the Dr Pepper. Read more
Stopped by drive thru for a Frosty. Two cars ahead of me took 10 minutes to process. They wanted me to wait 20 minutes because... they were "cooking meat". ?? Had to convince them that I shouldn't have to wait since I only wanted a Frosty. This Wendy's hasreally become a huge disappointment over the last few years. Service is always slow and, sometimes, just downright terrible andrude. The time I stopped by last they were closed in the middle of the day for no discernable reason. I just need to stopgiving this place more chances. Read more