Reviews for Tasu Express Wing and Poke in Durham, NC
I never really am the type to write reviews but honestly feel like I need to. Before I ordered we asked if the sushi was cooked... and cashier lady said it was semi cooked then Got the Philadelphia sushi it was raw as hell. The orange chicken was bland andthe crab Rangoon tastes like it came out the freezer and thrown in the oven. Overall did not taste good?thankfully didn?t et farand went back and returned the food. Never again Read more
Avoid ordering online! And maybe avoid altogether? Their website isn't set up in a way to take the orders properly, and the... customer is blamed on the back end, at least that was my experience. I ordered a Bento Box with Sesame Chicken, and the website*seems* to also offer a way to add additional protein, like Honey Shrimp, which I did. I was shocked to learn that the extraprotein option is actually a seafood upcharge, making it my primary entree choice. That would have been fine, except that itdoesn't then void out the original order of sesame chicken. You can see my receipt in the photos, and understand why I believedthat I had ordered Sesame Chicken with a side of Honey Shrimp. It seemed like the staff understood the tech glitch, but stillwanted to explain to me why *I* was in the wrong. To their credit, after I pressed the issue, they did give me the sesamechicken at no additional charge, which I believe is fair based on how their website is setup. Oddly enough, Honey Shrimp isn'teven an option on the in-person menu in the Bento Box section! Bottom Line: It was a lot of hassle for food that's only okay,and staff that are more concerned with defending their malfunctioning systems rather than immediately accomodating a (repeat)customer. If this place weren't five minutes from my house I probably wouldn't have given them this many chances, as the storyin this review is just one of several different customer service gaffes that should have been worked through in their first yearof operation. Read more
We stopped by this location because they had traditional Asian food as well as poke, but upon viewing their menu it was safe to... say they had a little bit of everything, Asian and non-Asian. It would probably be a solid spot to stop at if you have a groupof people who want different things. Anyway, this review is based on the kung pao chicken and poke. I got two of the friedchicken spring rolls to start, which were good, but nothing to write home about. After that, I tried the miso soup that camewith my kung pao chicken. It was tasty, a little heavy on the pepper side of things, but I prefer it that way anyway. It wasnice to not have to season the miso so that it tasted good, as I usually have to do elsewhere. I got the kung pao chicken extraspicy, with extra broccoli, and a side of lo mein and it was delicious. The portions were solid and the kung pao chicken wasfantastic. Easily the best lo mein I've had in years, actually seasoned and sauced, with pieces of shallots and garlic, unlikea lot of this boiled spaghetti and soy sauce places try to pass off as lo mein. I would definitely get this item again. Mypartner's poke was a solid portion and she said that it was fresh and delicious, that she'd get it again. They were even ableto accommodate her gluten allergy, with gluten-free soy sauce available. The only downside I'd say is that my meal took a whileto come out when we were the only people in the restaurant, but at least it was made to order and fresh. I can't speak for thetons of other items they have on their menu, but I'd definitely give this place a try! Read more
Unbelievable poke bowl! Delicious with tons of topping options. Well priced for what you get. Boba is wonderfully refreshing.... Cannot recommend more 10/10 Read more
DO NOT EAT AT Tasu Express Wing and Poke! I ordered sushi and this is what I was given. This is not sushi! I repeat...This is... what Tasu Express Wing and Poke in Durham gave me and when i placed an order. And when I complained about the foods quality,foul smell and overall poor experience, no one cared and they wouldnt give me a refund. I was swindled out of $28 for somethingthat looked liked this and smelled even worst. The food was brown along the sides and just thrown together which indicated thatit was not fresh. My point is DO NOT EAT at TASU EXPRESS WING and POKE. The food is awful The food quality is hideous and thefoul smell coming from the food is sickening. Their customer service is awful as well. Read more
My experience and interaction with this employee ?Mercedes G? at Tasu Express Asian Grill & Poke on tonight was such that I am... certain not to patronize this location ever again. And if TOM, is really the name of the owner, perhaps some customer relationstraining is warranted. IJS I?m not sure if anything will change in this individual?s people skills, but if we as consumers don?texpose it, it certainly won?t change. Read more
Good. I always order Lo Mein and chicken and its better than most. I also tried the sushi and it was very fresh and delicious.... The ordering process is a little hectic and might be a short wait during peak hours but the food is great. I like how thevegetables aren't over cooked even in a hot dish and the chicken is fresher meat chunks then what I usually see at a Chinesetakeout. Don't belive the negative reviews, try it. Read more
I wish I had read the reviews before eating there. We just happened to be at the UPS Store next door and actually walked into... Freddies, but it was freezing in there so we decided to go to Tasu. I got a Poke bowl and my husband got Hibachi shrimp. I haveeaten dozens of Poke bowls before. This one was terrible. The brown rice was clumpy and dried out, there was absolutely NOflavor at all, even though I added the wasabi mayo and ginger dressing. I added two soy sauces just to get some sort of flavor.It was by far the worst Poke bowl I've ever had. The only reason I gave it 2 stars is because the Hibachi shrimp was good,though the rice on my husband's plate (brown rice again) was also clumpy and dried out. The price is ridiculous for what youget. We should have gotten back into the car and driven down the road to a different restaurant. Read more