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Reviews for Starbucks in Durham, NC

Victoria Maxey 2 years ago
1

Got inside the line at 8:45pm. I saw the lady standing by the register. She walks away as 2 ladies walk up to get in line as me... and my boyfriend proceed to get in line too. She was gone until 8:54 when the first 2 ladies start leaving the line. She tellsme and my boyfriend she?s closed. I asked well what time did they close I?ve been here once 8:45. She said well it?s almost 9and we close at 9 but I like to close early. She told us that she?s already cleaned mostly everything and she?s closed closedfor the night. I told her I wish it was posted somewhere online or in store that you guys close earlier than 9 because Iwould?ve made my way to a different Starbucks. She said ?Well, sorry? turned around and took the metal pots out the sink. Shebarely looked at us while talking and when she was telling us these things she sounded really smart and rude and she acted likeshe could care less if she closed early or not. Before leaving I looked around and I?m pretty sure she was being honest when shesaid she was almost finished cleaning up for the night. Because nothing was out, all the pots were in the sink and draining. Iwould?ve liked her to tell us and the 2 other customers that she was already closed than wasting our time by watching us walk upand leave us standing til almost 9pm to come back and tell us. This Starbucks location lost 4 customers in line for coffee anda lady and man (possibly a couple) looking at the reusable cups for sale on the shelves. I hope management talks to her abouther rude tone and carelessness of last minute customers (even though I was there 15 minutes before). I get starting to closemaybe 5 min before but since she was almost done she had to have started closing at least 8:30 of not before then. And if shedoesn?t get spoken to I hope management is kind enough to put signs up that they will not be closing at the scheduled 9pm timebut Earlier. Read more

Dennis Boss 2 years ago
1

System is always down. Slow service. I've been to this Starbucks more times and not gotten a coffee than I have and actually got... a coffee. Read more

Denise McIntosh 2 years ago
2

They seem to never have much of anything. Prices go up & down here regularly like roulette. I don't like shopping here anymore.

Lydia Putman 2 years ago
5

All eight of my drinks were done extremely fast. The staff was friendly, and the store was clean. Thank you

Lindsey Birkemo 3 years ago
1

The food in the display case was literally moldy. I got an iced shaken espresso but there was so much milk in it? It was just a... cup of milk with a little espresso that you couldn?t actually taste for $6 :( usually the Starbucks here is pretty good, but Iwas pretty disappointed Read more

Cierra 4 years ago
3

Just left this location (across the street from southpoint mall) and very upset with the quality of my venti caramel macchiato.... I ordered a iced macchiato and they made a hot one. They replaced it but it taste terrible, like there's barely any coffee. Iorder the same thing each time but this time it was way off base. Very upsetting. I couldn't wait for a third drink to be madesince i have an appointment. Read more

Correne Lozon 7 years ago
5

Best Target Starbucks! Always clean and the manager (I think her name is Mary) is awesome! Way better than the starbucks at... the nearby mall. Read more

Amanda Fairchild 8 years ago
1

Rude employees who make drinks as quickly and inefficiently as possible. I asked for a mocha iced coffee and I received a cup... with chocolate on the bottom, milk in the middle and espresso on top. When I politely asked her to mix it for me, she told meto go use a stir stick. I finally got it mixed and almost up chucked when I tasted it. When I asked for a different drink, Igot told that they gave me what I ordered. I eventually got a refund. I will skip starbucks next time. Read more