Reviews for Popeyes Louisiana Kitchen in Durham, NC

The guy at the window where you get your food started pouring lemonade that looked very much like water. I immediately tasted it... when handed to me and it indeed water. When I waved him down and asked him told it was water and to switch it our for anotherdrink please he coped an attitude with me. Said we already got our drinks. That I needed to pay for another drink. He eventuallyswitched them out and handed over drinks with lids not fastened at all. Not the best experience at all. Read more

Horrible! I made a mobile order for spicy Chen and they gave me mild! Yes I?m reporting this to the bbb because they are... unprofessional and I did not get my order! Read more

This place is a joke! Never have breasts! Will have you wait for chicken but never tell you they don't have breasts. The... biscuits are hard & dry, the expect you to pay for garbage!!!! Don't waste your time Read more

Didn?t provide the sides I paid for and refused to pick up the phone. Struggling to get a refund since all Popeyes are... franchised owned, each restaurant has to approve the refund. So far no refund. Waste of money to not get half my order. Read more

They let my door dash driver wait for 10 mins just to tell him they ran out of chicken and only have thighs left for my 8 piece... family meal I ordered. It?s 4:55 pm on a Monday and they?re OUT of chicken!?!? Sounds like they don?t like to go orders!!Absolutely by far THE WORST POPEYES location I?ve ever had to deal with. Oh and they don?t answer their phones?.geez I wonderwhy?! Read more

Good food, but if you order in the app, they will not see it, so make sure to talk to them when you get there and tell them your... order number, then they'll start working on it. Read more

Nice crew, unfortunately waited for long time until I felt customers who ordered after me start taking their orders. When I... talked to them he just pointed to a bag so I can take it when I checked it was totally wrong order!! When he gave me my orderand my kids starts to eat, it was SPICY NOT MILD as I ordered. Read more

I?m just looking out for my UberEats, Door Dash & Delivery People! They don?t answer the phone but they are located on the 2nd... Floor in the Food Court!! Their address doesn?t tell you that!! Safe Travels All!! Read more