Reviews for Papa Johns Pizza in Durham, NC
Workers had horrible attitudes. Gave us the wrong prices over the phone charged us totally diff. Very bad customer service. ... Never will i go back. Id rather driver an hr away for another papa johns before i go here again. Read more
Looks like the same issues continue to plague this location years later. I place the order and over an hour later the very high... driver arrived with my f'd up order. I didn't even have to say anything about it before I received an apology discount email.Must be automated from this location...which says enough to me about taking another chance here. Read more
Great! Ordered via door dash! Definitely recommend!
Ordered a pizza for delivery, was told 60 to 70 minutes on a Monday night. 70 minutes later the pizza tracker says they canceled... my order. It was listed as being prepared before that. 0 out of 10, would not do again. Read more
The restaurant is about 4 or 5 minutes away. Once it arrived, i didnt receive a knock on the door. Food was just left outside.... Once I got the food in the house, the wings were good but my pizza was cold. I had to rewarm the pizza in the oven. Gets 2 starsbecause the wings were still warm. Read more
Avoid at all costs. I placed an order online to this restaurant and delivery estimate was 31-41 minutes. At 4:33pm the order... was past late and I called to determine what the delay was. The first issue is that the phone rang for 3 minutes before anyonedecided to pick up. The second was that when I asked the associate (who didn't give their name) what the status of my order was,he told me it would be another hour and a half because they were busy. Not a valid excuse, so I asked for compensation for myorder being late. I was to receive 50% off my next order, but it must be called in. Not acceptable either and I informed him. Hetried to explain to me that this would be a benefit, and I disagreed because getting half of full price isn't a deal compared tothe discounts they offer in TV commercials and online! Ten minutes after getting off the phone at 4:44pm, I got a text sayingmy order was on the way. It arrived ten minutes ago (5:07pm). IT IS COLD. EVERYTHING IS COLD. This is completely unacceptableand horrible service. I can't even eat the food delivered because there's no telling how old it is. My wings AREN'T sauced (seephoto) and my hero looks like a LOSER (burned and was upside down and tossed around when I opened the box). The boxes wereactually cold on the bottom when I took them from the delivery driver. I am pissed. I am significantly and severely disappointedand will be calling to speak to a manager tomorrow. I also won't be ordering from Papa John's for another few months to a year.Terrible. Read more
Location is always hit and miss. Sometimes it?s amazing and other times it?s sh*t. Today it was beyond sh*t. Original order was... for two pan pizzas. Pizzas tasted like raw dough, as seen by the photos. Called them and the manager was in denial. Requested 2thin pizzas and still tasted like raw dough. Read more
I don?t know what?s going on but it needs to change. Yesterday I ordered a pizza and they were lazy enough to put Buffalo sauce... mixed with original. I only ordered original. They have been slipping for months. I?m disappointed, I hope they get ittogether.I always tip too! Read more