Reviews for Napoli Pizzeria & Gelateria - Durham Food Hall in Durham, NC

Napoli makes a consistently delicious pie with fresh ingredients. The fermented dough that is baked in a wood fire oven give its... a nice crisp on the edges. My go to order is: the Parma with a drizzle of honey and a house salad. The house salad is largeenough to split in between two adults. It has plenty olives, cucumbers, peppers, and the balsamic vinaigrette is strong enoughto even out the feta cheese, but mild enough to compliment the cucumber and cherry tomatoes. Each pie is large enough to splitin between two adults. The gelato is good, but it tends to be a little too soft. Flavor is very good. The service is the onlyreason I have deducted a star, as the staff changes pretty consistently. On evenings and weekends the wait can be 25-30 minutes. Read more

Decent pizza and breadsticks. 10 years ago I?d say it?s one of the best in the triangle, but with all the current competition... it?s probably not too 10. Still good food though and worth eating if nearby. Read more

Nice pizza spot in the Durham food Hall, tucked in the corner - the pizzas give an authentic Italian pizza vibe, had the... Margherita and fungi , definitely the margherita was the better option, I feel there is still scope for improvement as myabsolute favorite in downtown Durham still is pizzeria torro however this will probably count as my second favorite. PS : Theoffer chilli oil as a a side if you are feeling little more adventurous and want to add some heat !!! Read more

Holy cow this pizza is AMAZING. Was not expecting it to be as good as it was. Fresh ingredients. Fresh mozzarella. I couldn?t... get enough. The house salad with their homemade dressing was amazing as well. Full of flavor. Thin crust pizza cooked justright. Read more

A disappointing experience. If you want a fresh pizza experience, do not order online. I ordered a margarita pizza during... lunchtime with extra sauce, receiving a notification that my pizza would be ready for pickup at 12:43pm. I arrived at 12:45pmthinking my pizza would be ready to go, or at least fresh out of the oven. When I arrived, a woman asked if I was picking up anorder. I told her my name, and she said that it would be ready in a few minutes. She proceeded to turn to one of the chefs andsaid it?s a pick up for a Margarita Pizza with extra sauce. To my surprise, he turned and placed a pizza that was sitting on therack into the oven. I waited a few minutes for the pizza to warm up. They boxed the reheated pizza, placed a side of sauce inthe box and said here you go! It was after 12:50pm at this point, and I needed to get back to work, so I just took the pizza andleft. But this was a very disappointing experience. I was looking forward to a FRESH wood fire pizza made to order, notrewarmed. The pizza itself was decent, nothing special with very few basil leaves. So essentially, I ordered a $14 reheatedcheese pizza?I will not be back. Read more

4.5 stars Broccoli Rabe pizza was great. Good fresh ingredients. Just a touch too oily this time. Also the staff didn't ring our... buzzer immediately so the pizza wasn't as hot as it should have been. We'll definitely come back! Read more

Awesome pizza, salad, and gelato! The apricot pizza is my favorite- I love the salty and sweet flavors! I?m so excited about the... new menu items that the Everything Bagels team is bringing on- the potato pizza is yum. Read more

I do not post many reviews unless positive. I think others may want to know. The pizza was burnt. We respectfully alerted the... staff of the bitter taste, due to burning, this is why chefs work so hard to brown yet not burn. They stated this is how theirpizza is. 6 months ago it was not. Not looking for refund or apology. Just letting others know what to potentially expect. Menulooks great but bitter burnt pizza is what it is. Read more