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Reviews for Kickback Jack's Durham in Durham, NC

Alphantina Hayes 2 years ago
5

Southern was our server. Very attentive. Courteous & friendly. She kept a smile on her face. It was my birthday; she instantly... told me happy birthday when she found out. Our food came out in a timely manner. The manager walked by & spoke. Everything washot and fresh. We did experience a situation with 1 of the entrées. The manager, Alex, came over immediately. Lol. Oh mygoodness! He was so silly but professional & polite. We, my table & Alex, ended up laughing at the error. He apologized severaltimes. It was the look on his face when he approached our table that softened the mood. I appreciate managers like that. Hedidn?t have an attitude or act like WE were the problem. That stands out a lot to me. I?m so big on customer service. I toldAlex that I loved his demeanor & how he handled it. He corrected the situation. We enjoyed our entrées and celebrated mybirthday. I would return again for lunch. The restaurant was clean. Plenty of TVs. Great covered outdoor seating. A nice beerselection. The bathrooms were clean (I only saw the women?s bathroom). Plenty of parking. Read more

Bud Bruner 2 years ago
5

I was very happy with the Ribeye steak dinner! Nice place, and my waitress, Hollywood, was outstanding! She surprised me with a... birthday dessert! Great personality and service! Read more

Ali Lamar 2 years ago
4

I wanted to see deGrom's first pitch in 13 months. The hostesses were wonderful in making sure I would see my game.i had a seat... with the game in front if me. Mets list but Jacob deGrom pitched very well. I had to have fish and chips - $12.19 + tax. Irarely eat fried foods. I'm no connosieur but the food tasted great to me. Their salads looked good 'going by:. The beer ondraft and in bottles was totally run of the mill. PBR...Bud Light, Dos Equis, Heineken are a few off the nenu. They serve avariety of Red Bull. Wine about the same, uneventful. The cocktail list had some interesting drinks. I think I was the only onewatching sports. I would definitely go back to watch a game. Read more

Richard Hopkins 2 years ago
5

Service was on point. Large bar and even outdoor seating. Very clean, you can tell they take pride in their establishment. And... the wings were fantastic. Oh and the beer was ice cold. Recommended if you're in the area. Read more

Krystal Riley 2 years ago
4

You absolutely must try the strawberry mango bucket ???????????? the eggrolls were a miss for me, but I always love to visit... kickback Jack's. Read more

John N 2 years ago
4

Food was 110% spot on delicious. Service was a little slow. My waitress was either nowhere to be found or very chatty with 1... particular table, otherwise this would have a been a 5 star review. Will definitely go back again. Cocktail from the bar wasgood too! Read more

Rick Phelps 2 years ago
5

I was heading home to New Jersey and stopped here for the night. The hotel recommended that I get dinner here. It was nice since... I could walk to it. It is a very busy place, but I got right in. Lots of TVs if you want to watch sports. The food was good andthe service was fine. There are two bar areas, one inside and one outside. Read more

Shelia Edwards 2 years ago
5

It was very busy and packed, but the food was delivered within minutes of arrival. I ordered fried pickles as the appetizer, and... seafood platter as the meal. The food was delicious and waitress was Ashley. She provided awesome customer service. The wait was45 minutes, but we were seated eat before that time. The atmosphere was cozy with several televisions portraying sports-relatedevents all around the restaurant. A family-oriented restaurant with a pleasant experience. Read more