Reviews for Jimmy John's in Durham, NC
Occasionally good, but 4/5 times Ive ordered delivery recently its either taken over an hour, been the wrong persons order, is... missing sides like chips, missing ingredients on the sandwiches, or is just the wrong order entirely Read more
Freaky fast? More like freaky slow. Subs are fine but they take 3-5 business days to be delivered.
Today is the 3rd time I?ve ordered from them & they marked my order as ?out for delivery? but it wasn?t actually out. When I... call the store, they say there?s only 1 driver & they?re out for another delivery. So they make the food & just leave it sittingthere going bad/getting soggy for over an hour. Do not order from here for delivery! Read more
I ordered for delivery, waited an hour before calling. Was told they have no delivery driver today and that HR was supposed to... turn off the delivery option online. Staff member was polite but I?m upset they didn?t call me when they saw my order comethrough. I have an online account so they know my info, no excuse to see the order come in and not let me know immediately thatit couldn?t be delivered. When I called, she offered pick up or to cancel, I requested the latter and a refund. I?m not upsetthey don?t have a delivery driver, I?m upset I had to call an hour later to find out my order wasn?t coming. That was lazy ontheir part. Read more
Order a sandwich. Never got it. After a hour call and was put on hold for 15 minutes. Finally being told they just have one... driver. If that's the case, they should stop offering delivery, right? Them, after ask to cancel my order, being told will takemaybe 5 business day to get money back. Terrible experience. Read more
This is the fourth time that I have ordered Jimmy John?s to be delivered. It is taking over an hour and a half to be delivered... today is going on two hours. I have no other issues with any other delivery service. Read more
I ordered my food online, said I was paying cash. Order was 60.30, I had a $50 bill. They refused to take it, then they didn't... write the names on the sandwiches, mind you I had 8 sandwiches. Manager was rude, it was pulling teeth to get the corporatenumber. I have ordered over $300 worth of food in the last 2 weeks. Shame on you. I will take my company lunches to anotherlocation or better yet another company. Read more
I placed this order at 8:09 pm. At 8:45 I call to ask about the order and the manage told me the driver was on the way. 15... minutes later I call and the driver answered saying he delivered my order but I was home looking at the door every 5 minutes.Then the driver hung up on me. I drive up to the store and they tell me someone else call about my order and they delivered thefood. It is no way possible. none of what they are saying is true because I know I did no get the order. The manager would notgive me my money back and That store will not get anymore of my money and I need my refund and I need an apology Read more