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Reviews for Eastcut Sandwich Bar in Durham, NC

Corey O'Brien 1 year ago
3

The portion size and quality of the food here was fantastic, a little more pricey than competitors but I hate to say that... because the food was well worth the extra money. This restaurant is a step up from the usual sandwich shop, and I still can'tbelieve quite how friendly and helpful all the staff were. Ordering, however, was... awkward as hell. It was based on theToast system, which always makes me roll my eyes because there's a good Toast application on my phone that remembers yourfavorite orders, and your credit card information, and lets you order them super quickly... but this is supported only for takeout. If you want to eat in, you have to scan a QR code and do battle with a clunky web application and menu that takes about 10minutes longer than it would to just give your order to a human being and then it takes another seven minutes to enter yourcredit card information to pay for it. And it's hard to make dietary modifications to your order in the kitchen that aren'talready accounted for on the menu. Sadly I don't think I'll go back since I just want to walk to a counter, order some food,get my order, and sit down and eat it. They have such helpful staff who are so good at those kinds of human interactions...what a waste. Read more

Quinlan Gallagher 1 year ago
5

Great, lowkey, fast service. Plenty of unique options and none will leave you unsatisfied. Be sure to pair your sandwich with... their phenomenal curly fries. Their outdoor seating is very nice as well! Read more

Summer Semnani 1 year ago
5

The excitement of finding another order by QR place! Atmosphere is great. The wide variety of places to choose where to eat is... above and beyond. Plenty of outdoor seating as well as indoor. The amount of meats you get on your sandwich is worth themoney. Make sure to grab a few extra napkins. You're going to need it! Read more

Gabe 2 years ago
5

You grab your seat and order via QR code on your phone so no waiting to order. Every sandwich looks great and tastes just as... good, there?s enough options to last you long enough to be ready to go back through them all again. Good customer service and anice clean environment. Read more

Steve Earp 2 years ago
4

Our Sandwichs were warm but not seemed to be just made. No seating for more than four people is available inside the restaurant... so our party of six had to sit outside. Fortunately for us it was not raining or too hot. Their service was a one and done forour party. We had to find our own napkins and refills are available for water and tea. Lemonade drinks of any type they serve isonly for one glass at the time your order is given to you. There is some parking in front of restaurant but most is on the sideor in the back. The conditions of their restrooms were unknown during this visit. Read more

Josh Naddor 2 years ago
2

I live in Raleigh, but I was in Durham for work. A colleague recommended this place, so I thought I'd try it. The food was... alright. Service was fine. The prices were absolutely ludicrous. A sandwich shop that charges for mayo is asinine. That shouldcome with any sandwich. It wasn't like I wanted extra mayo or anything heinous; I just wanted some mayo on my sandwich. A 12 ozcan of soda was $2.50. The 9 inch sandwich was $15. This wasn't a sandwich with double meat or anything fancy; it was a basicItalian sandwich. You want TWO strips of bacon on your sandwich? That's $2.25. There were "servers", but they just brought thefood to you. Nothing above and beyond. You order on your phone, so that interaction is miniscule. There was a $0.99 processingfee as well. I wasn't having the food delivered anywhere far. It was just sent to a table in their restaurant. I could get thesame exact food at most restaurants. I'd pay half the price and probably enjoy it more too. Average food for an outrageousprice. Read more

Kimberly West 2 years ago
5

Stopped here with my husband and kids on the way home from a trip and I am so happy we did. The setting itself is nice with... plenty of outdoor seating. Also, loved the ease of picking the table we wanted and just scanning a QR code to order. We gotchicken tenders, a buffalo chicken sandwich, a cheese steak, the spicy gabagool, and the sandwich special of the day. All great-plenty of meat on the sandwiches and lots of flavor in all of them. Also got fries and sweet potato tater tots. The tots with aspicy Mayo dip we picked out were superb. Kids finished out the order with sea salt chocolate chip cookies. Let?s just say wewere STUFFED and happy when we left. Read more

Frasier Linde 2 years ago
3

I came in for lunch around 1pm on a Thursday and got the round (small) Dagwood Turkey sandwich, hold the swiss, with a side of... (bagged) chips, and followed it up with a cookie. Ordering with my phone from the QR code on the table worked fine, but feltweirdly impersonal and made it inconvenient to ask questions about menu items. The food took 15 minutes to come out, whichseemed a little long for a cold sandwich since they weren't that busy. I found the sandwich underwhelming in both flavor andamount of fillings. I get that without cheese it won't be as good, but still... the "avocado smash" came out as a very thinspread that went mostly unnoticed, and similarly I didn't see nor taste much evidence of "pesto" in the aioli. Bacon was alsolight (as is typical these days) and the turkey was piled in the middle of the sandwich so I had to redistribute it. I ended upadding ketchup and (dijon) mustard to my sandwich to enjoy it. The chocolate chunk sea salt cookie, on the other hand, wasdelicious. Overall for ~$18 with tip (no drink; self-serve water cup), I feel like I paid a premium for an average lunchexperience. Read more