Reviews for Dunkin' in Durham, NC
Nyria is AMAZING. She handled both sides of the counter like a BOSS. She handled orders and customers with grace and efficiency.... You should definitely pay her more! She is amazing! Read more
This location always closes early and has either the dining room closed. With no other coffee options near by this is extremely... frustrating Read more
Mr Emanuel in the window is AMAZING!!!Even if I'm having a bad day he always seems to make it better. I hope his customer... service earns him his own store one day. He deserves it! Read more
I?ve been coming here everyday for some reason hoping it will change and it never does. I order the same exact thing everyday... and never is the same, I get something different almost everyday. The staff is completely rude half the time. I heard one girlthe other day ?why do they keep ordering that? one of the other girls that is extremely nice and awesome corrected her and said?because they can? I just don?t understand how they can mess up that bad coming from somebody that worked at Dunkin? Donuts allthrough high school college it just doesn?t make any sense. Fortunately There?s another Dunkin up the road sadly they?re notmuch better though! Read more
This dunkin has the WORST service I have ever experienced. After having to correct my order twice in the drive-thru, I was... greeted at the window to a young woman on her personal phone talking to someone about their boyfriend. I was never acknowledged.I only got her hand out asking for my card/cash. I then get my order and it was incorrect. As soon as I look back at her shestates in a dismissive manner, "its right." I ask for the additional items to correct my order and she closes the window. Opensit again, and asks what I need.. as if its somehow unclear. All I ordered was a small coffee with 2 cream and 2 sugar... Iwill NEVER go back to that place again. The staff show no respect for the customers and I will never give them a penny of mymoney again. Read more
Clean Dunkin' that was easy to access and leave from the main road. The staff very friendly and upbeat. Our orders were taken... right away. Our coffees were hot, fresh and made as ordered. Read more
Friendly staff and delicious ice cream. The place was a bit hidden away. Make sure you walk past the USPS store. The store is... hidden very well. Read more
Stopped by to order a beverage. No one was really around at the register when I got there? so I proceeded to the self order... machine they have. Turns out the item I wanted was not listed, despite it being featured outside the store and on the menu. Noother customer was in the store, and maybe 1 car in drive through. Perhaps the cashier has had a long day as she was extremelyrude. I ordered Mangonada, which actually was really good (and would order again) but when the staff who made the drink tried toput on the lid carelessly, the cup tipped over and a good amount of the drink spilled out all over. Rather than remaking thedrink, the staff just pour the drink to a new cup and gave it to me. I was disappointed at the carelessness, given the drink wasnot inexpensive either (>$5). Would not recommend this Dunkin donut branch. There is one nearby on Hillsborough street. Read more