Reviews for Cracker Barrel Old Country Store in Durham, NC

My grandson and I was seated but then watched 3 tables seated after us get drinks, cornbread, and biscuit and their order being... taken. I then asked a young lady cleaning up. She came back and said the waiter would be right out. 10 minutes later no waiter.Then a waitress from another section came and got our order but you could tell she was not happy. Finally Leo comes. We had toask for napkins. Never got biscuit or cornbread. He brought our food and then the check. Usually I get dessert. I usually tipvery well because I?ve heard that black people don?t tip well. However on today my tip will reflect my service Read more

I gave it 3 because the food was alright and our server Missy was great. I don't like racist people. The MANAGER pushed a drink... over on me. As I'm outraged at his response. He didn't acknowledge what he had done and a server walked around this partitionand told him as if he could not see or hear me. He then told her thank you and proceeded to wipe the mess up still pushing ittowards me. My whole left side was soaked. Not once did he come to apologize. Two servers had to bring me napkins because itwasn't enough. I'm going to assume they cleaned it up upon my departure.At the end my meal was removed from the bill. My momdidn't want to go because of the raci at a different location. I tried to explain that's not all cracker barrels. Thanks to thisguy, my mom will never enter another one. We left the hospital for relief and something to eat. My sister on life support atDuke and we 2.5 hours from home. Never thought this would be us. Read more

First time visiting this Cracker Barrel everyone was extremely nice love the atmosphere. The food was delicious the pancakes... were flavorful and fluffy bacon cooked just how I like it. Read more

Restaurant was not busy.. Was seated right away but had to wait at least 10 minutes for a server to come to our table to take... our orders. Even though she passed our table 3 or 4 times with things for other tables and told us each time she'd be right withus.... Her name is Misty. Food was good but we had to keep asking for refills for our coffee..... The picture is of thescrambled egg hash Brown casserole which was delicious... Read more

Before we sat down to eat. We spent about 60 already in the store. It was my 1st and very last time going to ANY... crackerbarrels. Our waitress Ms Deja's customer service sucked! I asked for french toast eggs scrambled with cheddar cheese andbacon she brought me pancakes (see pictures). I asked where silverware was she was like in front of you. I made a comment aboutthe eggs gat attitude do I want 3 vs. 2 we paid like 12 for the bill and stepped off. Ms. Angela was nice gave us free pancakes2 go. Shout out to Ms. Jen in the store helped me find star wars mug that was in sale. I ended up getting a beanie ty dark vaderstuffed animal. Read more

Nice Place to eat. Food was really good. I love it on Thursday because I like there Stuffing and turkey with gravy but for some... reason they didn?t put the turkey and gravy on the same plate as the dressing, it was separated, not sure why. Overalleverything turned out to be good. A little slow but I guess it?s because of Covid and being short staff. Service was so so. Read more

Cracker Barrel on Hillsborough Road is short on cooks today. Nice and informative staff. I just ordered carry out and took my... food as it was sealed. It?s a shortage of cook employees everywhere understood. However, I waited 45 minutes for this on a MamasBreakfast. Half cooked bacon, only a knife as silverware, no pancake syrup and where?s the rest of my eggs??? 2 stars for thestaff. Ok I went back as the Pancake syrup was missing too. I just want syrup as it was crowded. Mrs. patty apologized and gaveme hot cakes again with syrup. It would take too long for the bacon eggs. Thanks Ms. Patty Read more

Overall my experience was pretty good. I will say that I ordered the steak medium the first time and it came out pretty tough. I... sent it back which I don't normally do and received a pretty medium rare steak. I also wanted cheese on my eggs and I didn't getthat. Other than that, the service was pretty good the food came out extremely fast and it was delicious. Read more