Reviews for Chuck E. Cheese in Durham, NC
100% Sanitation Score! Area was clean and well kept. The employees were very nice and accommodating. Smaller location than the... others but this is the ONLY Chuck E. Cheese we will go to anymore. Read more
Still great place to celebrate your kids birthday.
I called on 8/9/22 and ask to speak to a manger about bringing some of my students to a mega party VIP for 8/13/22. I just... wanted my girls to have a great bonding time and make some memories. The manger on duty name is Sylvia. Sylvia wouldn't talk tome. Sylvia brushed me off like she didn't care. I heard how she acted/talked to the worker about me. Very unprofessional of herto do so in my opinon. She told the worker to tell me to look online. The worker tried to give her the phone to better help me.The worker even told Sylvia that she need her to talk to me to help answer my questions. But that didn't matter. The workershould be the manger and not Sylvia. I think this was just an awful experience and I never even made it inside the facility. Somy advice for anyone who wants to go don't go if Sylvia is working. I don't want anyone to go through what I did. I never writereviews but I felt that I needed to this time. Treat people the way you want to be treated. Just sad!! Read more
Excellent, Excellent, EXCELLENT service! Chris ( Manager) and Liyah were nothing but amazing during our field trip here. After... booking a group of 10 children 2 days upon arrival , I was little concerned on how organized things would turn out, not tomention we would be arriving right at opening hours. Let?s just say, they went above and beyond my expectations. The facilitylooked and smelled very clean, the staff greeted us with happy faces and everything was organized and prepared for our arrival.The manager was very attentive and was more than happy to accommodate the children with special dairy needs. I am more thanpleased with my experience here. Excellent service and hospitality. Kidz Kamp Drop In Care will be back to this location, forsure! Read more
We love going to Chuck E Cheese for the arcades! Fun for the kids and a safe environment for all... the food is good and it's... always fun to end with dippin dots! Read more
We all just love, love, love watching the animatronics. And when CHUCKY came out my g-babies scream with such excitement. We was... there for a birthday party. Keep CEC alive! Read more
Cleanest Chuck E. Cheese I?ve ever been to, plus has a great gaming selection. My child had a blast. Chris the manager was... extremely friendly and helpful with coordinating our birthday party. Highly recommend this location. Read more
We had my daughter?s party here. She loved it but I was a bit disappointed with the amount of broken games. For the cost of... parties games should be better maintained. It really needs an update. Raleigh location is much nicer Read more