Reviews for Chili's Grill & Bar in Durham, NC
I had the brisket burger and OMG it was absolutely delicious! I got the bbq sauce, pickles and onions. I got the slaw on the... side and I didn't get the cheddar on the burger and it was wonderful. My dad and I had dinner and we went in to catch the lasthalf of the Duke football game. It wasn't on one of the TV's but all we had to do was ask and they turned it right on forus! Great dinner! Read more
Their customer service is simply one thing of the most terrible ones I’ve experienced in my whole life. We stood at the front... desk for 20 minutes (the restaurant was empty by the way), one of the servers passed by us FOUR times and didn’t even have thedecency of at least asking if we could wait a couple minutes before she could seat us. If you can, AVOID THIS PLACE AT ALL. Read more
Worst Chili's...was served my food which was salad and bowl of chili..my husband ordered a burger. after finishing my meal, my... husband's still not ready. We spoke too manager and he acted like it was not an issue . We left and did not pay..thank goodnesscause what I experienced with food was terrible, chili was greasy and tasted burnt. Salad was average at best. Guess the bestthing was not having too pay. Restaurant could use a good cleaning and retraining of all staff. Read more
Dinner run and orders placed by phone through app. Although, restaurant was short staffed orders were almost readied and the... cashier was very apologetic. The food was good. Hence, we will probably visit again. Read more
Ordered for curbside pickup. Waited 10 minutes past time the order should be ready. App said my order would be right out. Had to... go in and get it myself. Got home and found that items were missing. Stirred my side salad and found a live fly in it. I shouldsue. This place is disgusting. I never eat inside as it is because it is far from clean, the seats, tables, and walls are grossand sticky. I will never return and surely won't recommend. Read more
We arrived at 10:30pm to get take out. One of the servers took us to the side where take our was located. 5 minutes later, we... were informed that take our close at 10:30. No sign says 10:30. A gentleman came in behind us. The same server started to bringhim around and I had to inform him that take our closed when we walked up, so he needed to turn around and like us, findsomething else. Both employees spoke English. That is not racist, it just shows a complete lack of communication. The nexttime you want to close early, let the rest of your staff know what you are doing. What really upsets me is knowing chili's isone of my favorites and now everyone I go there, I will always have a moment of hesitation when I enter. Read more
We went there pretty late, however they were able to accommodate us. It was a different vibe. I ordered a drink special for $5... ,I didn't realize it was so sour. I ended returning the drink and they were nice enough to take it off my bill. The waitress wasnice I can't remember her name. Read more
Server David took great care of my son and I during lunch time. The food was delicious and served to us within 15-minutes.... Always have a great experience at the “15-501 Chili’s” restaurant. However, the restaurant can tidy up more by cleaningthe interior window seal of the booths; double check AND clean food from floor under tables when small children are done eating. Read more