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Reviews for Chick-fil-A in Durham, NC

Alexa Gallardo 1 year ago
1

Worst experience. Initially we went to ask for our drinks after our order was given to us. We got our drinks and the employee... gave us another 2 drinks, my mom told her we already got our drinks and the employee said we could keep it anyways. The managerthen takes the 2 drinks out of my mother hands and tells her she can keep the straws. That was absolutely unnecessary andembarrassing for my mother. It made her very uncomfortable. I wasn?t able to catch the manager name but it was on 12-3-22 around9:55am. I really hope this doesn?t happen to anyone else. Read more

Cynthia A Crowner 1 year ago
4

The service is good and the food is good but I couldn't finish the sandwich I used to enjoy so much. The salt content is too... high for me now. Also, because all service is pick up, it is difficult to scan the menu on the drive to the server. If you don'thave the AP, you will definitely not have the best experience. Read more

Whos Jay 1 year ago
5

One of the best chick fila in Durham! Hands down been going for 4 months and they remember me and my buddy. Just feel bad for... all the rude customers these people have to deal with sometimes. For as busy as they are sometimes and how hard they work as ateam they really don't need attitude at the end of the night. Order accuracy goes to 9/10 ( holding that one cuz they stingywith my sauce sometimes ) other than that this one is just a good one quick, warm food , and fresh fries. Read more

Annette D 1 year ago
5

Thank you to Luke, one of the managers, for expediting my last-minute request when I ordered a Chick-n-Minis platter on-the-fly... last Saturday morning. Thank you for your friendly and professional experience. The treat was well-deserved and very muchappreciated. I will be back! Read more

P Diddy 2 years ago
2

Typically love Chick-fil-A. But this last time was the final straw. Got in line for breakfast at 10:26. 1 person in... front of me ordering. Took 4 min for that 1 person to order. Nobody else around. They get to me AT 10:30. Sorry we juststopped serving breakfast. You kidding me? Went to Bojangles and had my biscuit before 10:34. Read more

Yamira Lymore 2 years ago
1

I already left a review on Yelp but to inform the community on google. This location is not worth a star rating. I?ve never had... to leave a review for Chick-fil-A before because they?ve been outstanding where I live at. It?s a shame how bad this locationis. I never had to wait so long for my food in drive thru. It felt like 10 minutes had passed. Shout out to the guy who took myorder, he was great and still in training. I ordered a Spicy Chicken sandwich meal with no pickles and half/half to drink. Let?sstart with the fries that I eat on my way home and they we?re lukewarm almost cold. I didn?t even receive a full carton. Ireceived the bits and pieces of the fries. The drink was trash; it tasted expired. As a breastfeeding mother I have to eat a lotof calories and stay hydrated but I had to wait until I got home to have something to drink. I just ate the fries because I washungry. Wasted my money here. Honestly terrible. Only thing up to Chick-fil-A standards was my sandwich and sauce. Read more

Tony Downing 2 years ago
3

Food was good as usual. Said Lobby closes at 10. We get there around 9:10. State Troopers goes in 10 minutes before we do. They... ordered and ate in the lobby. Manager tells us the lobby is closed. How can they sit and eat and we can't? It's not 10:00! Read more

Deja 2 years ago
1

I just ordered from this location and there was a long strand of hair stuck in my chicken sandwich. I know it wasn't my hair due... to the fact the hair strand cant be taken out and seems to be fried in. I didn't notice the hair until after taking severalbites of the sandwich. I'm truly disgusted and turned off by Chickfila at this point. I usually don't make a big deal aboutmessed up orders, but this time is unacceptable. Read more