Reviews for Chick-fil-A in Durham, NC
Love this place. Their customer service is excellent ????! The staff is very courteous, friendly and professional. That's why I... keep going back. Keep up the excellent work Chick-fil-A! Read more
I have been going to this location for over a decade. I?ll never forget (and am forever grateful) about my experiences coming... when my kids were very young and I would be the only adult - the staff would go above and beyond to help us to our seats. Theyenjoyed playing in the indoor playground for years. Now the teenagers and I mostly do drive thru. They have the best in thearea, even with double lines. Very efficient, communicative, and quick! Sometimes They also have an express line for mobileorders. It?s hard for me to go to other CFAs because I?m very spoiled here. Read more
A little tight coming into the Drive through from off the street. The lines moved pretty smoothly at the hour, 3ish. Great... outside Associates. Chicken sandwich ???? was delicious. Just the way I like it, more chicken than bun, seasoned and cookedextremely good. Read more
It seems the portion of ice cream continues to be less and less for what I am paying, so I suppose I will just buy it at the... grocery store from now on. I'm paying far too much to get half of what should be there. The photos don't really due justice tohow little is in there. Shameful! Read more
I wish I could rate this as a 5 star multiplied by a million!!!! This is the best restaurant, fast food or whatever else u... choose, as far as customer service goes. Everyone, I mean everyone is wonderful and nice and helpful. Its extremely rare tohave a messed up order and if it happens it?s fixed instantly. On top of that, they are the busiest chick fila around my areaby far and they can move the cars quicker than any restaurant I have ever been too!!!! I cant say enough about the customerservice and quicken was. Lastly, the food is just awesome here. I have NEVER had a bad meal or experience here Please keepthis management and staff forever. Pay them big bucks! Read more
I love this Chick-fil-A and have gone here probably 10?20 times. And have never had any problems. However the last 3 times I... visited they have forgotten something. I don?t usually check the bag here, but now I will start having too. Very disappointing. Read more
Something about my salad was different. Not bad, just different. New packaging, few or less ingredients, something missing... maybe?? I'm not sure. Maybe it was my taste buds. Out of one of my favorite items which happens more often on my visits. Butthe great customer service and constant checking up on you and cleaning around you made up for it I guess. It was a littleoverwhelming inside. Maybe because I prefer a little privacy so I can enjoy my food. Everybody's different. I'll probably stickto drive thru from now on. Still a great location. I'd definitely go back again after months have passed. Read more
Prices have skyrocketed at this supposed christian based establishment! The wife and I ordered 2 sandwich meals that normally... include a side item and drink. We added 1 fruit cup for her and we were charged over $30.00! I checked the receipt and we werecharged for each item individually. I was informed that prices were increased by over 4% that day! And that side items are nowupcharged and not included with meal. Just our regular chicken sandwiches were over $11.00 each! This is crazy! We can no longerafford to eat here! Sad.... Read more