Reviews for Auntie Anne's in Durham, NC
Ordered some mini Dog and they laughed for some reason and wouldnt say why...honestly, they were being jerks and i no longer... will go there Read more
My husband asked for a pretzel, a dip, and a drink. I also asked for a pretzel, a dip, and a drink. This turned out to be... absolutely TOO MUCH to handle for the staff here. Added bonus on top: when I gave my drink order, a staff member in the backdramatically gagged and said, ?I hate that drink! It?s so gross!? Read more
I orders online expecting it to be fast and it turned out for the wait to be longer and to top it off I ordered 4 sauce and got... charged for them and I didn't end up getting any sauce I love auntie Annies but mann the service is so slow unbelievable Read more
Does seem like something wrong with this specific store. Their dough seems a bit off, sometimes too chewy, sometimes a little... bitter. One time their cash register wasn't working. The line is sometimes long, so it seems like the employees don't reallyneed to care. Unfortunately this is really the closet store to me living in Chapel Hill. Just have low expectations if you'reordering here. Read more
Visiting North Carolina and had a hankering for a signature Auntie Anne?s Pretzel. I found the closest one and drove the 15... minutes to the south point mall. Every other Auntie Anne?s I?ve been to I?ve been able to smell the shop before i see it. Here,this was not the case. Luckily I stumbled upon the shop and hopped in line. When I first tried to order they informed me thatthey had no pepperoni items and it?d be a 10-12 minutes. I came back then and finally ordered. The pretzel was not good.Something about the dough seemed wrong and it did not taste good. I?m just glad that this auntie Anne?s isn?t the one back home!Whoever runs this joint clearly has no desire to be in the pretzel baking industry. These pretzels lack passion! Read more
I was so excited to get a cinnamon pretzel with no butter like I get every time I go to other auntie Annes but the guys were... very mocking towards me and made it clear this would be a serious inconvenience so I said not to worry about it and left withoutthe pretzel I had been looking forward to all day. I know special requests can be annoying, I really do, so I?m always veryfriendly & express how thankful I am & tip extra... but there?s really no need to be mean to people who just have differentallergies or diets than you do Read more
It was National Pretzel Day, and my wife and I stopped by to get a free pretzel. We didn't know that a coupon was required for... the deal, but the manager, Oliver, offered to cover the cost of our pretzel. We would've been perfectly fine paying the cost forthe pretzel; however, he didn't hesitate to take care of us. Thank you, Auntie Anne's and Manager, Oliver! Friendly staff, andgreat food. We will come visit again soon! Read more
Zenas is one of the most friendliest and best customer service experience I have received. I highly recommend visiting this... store and having some yummy pretzels Read more