Reviews for Dunkin' in Durham, CT
My order took for ever, several customers received orders before me, they Saud someone probably took my order. Never apologized... for the wait or anything. Associate making food ordered seen frustrated n new. Read more
Absolutely horrible service. The staff is undertrained, and the manager is always very cold like she?s had a fight with someone.... No customer service skill. She was curt and rude to me when she was taking my order!! I wonder how this girl is a manager, whatskills qualified her????? The rest of the staff is nice and friendly, but you can tell they don?t know what they are doing halfthe time. Suffice to say I won?t be going back any time soon! Read more
This DD on a scale of 1-10 would be rated 5. Staff is not energetic or friendly. But eventually they get the job done. I... understand it's difficult to get help these days but having someone at the counter with energy & a positive attitude makes evena DD experience pleasant and enjoyable. These little things in life add up to a better world which in which we are in need of. Read more
Good coffee, quick snack. Sure I like it but I don't run on it.
My boyfriend and I stopped in Sunday morning for a quick breakfast and coffees to go. The line grew quite long and there was a... lot of confusion about where the orders will be when they are ready. There also seemed to be some lack of communication ororganization amongst the staff as orders were taken but hardly any orders were coming out. The drive thru line also seemedpretty long, so I understand being busy but it seemed very chaotic. Read more
A great friendly relaxed comfortable, well-kept clean place with some nice style and charm to it, with all the menu of DD. Very... pleasant welcoming service from the staff. It's a place you can go in, feel relaxed and comfortable in a place that has somenice style to it, and leave feeling refreshed and better Read more
On many occasions my food is made quickly and poorly, either burnt, not cooked enough, etc. But what do you expect from Dunkin?... it's fine. The employees are usually nice also. Read more
Heard another customer in the long line suggest to the employee mopping that he assist behind the counter where he was needed... more. Ordered ahead by 15-20 mins and food still was not ready. Avo toast was borderline burned. Read more