Reviews for Wingstop in Duncanville, TX
I've been here a few times we usually do take out. I've never had a problem with this location. Staff has always been friendly,... store always clean and food has always been ready. I've never not got home with my whole order. Don't always Juge by the nastyreviews. Sometimes you gotta see for yourself you may or may not have the same experience. Read more
We ordered for takeout tonight 08/10 at around 5:40pm. Our food was ready on time and was super easy to pick up. The wings (we... got both the traditional and boneless) were shockingly delicious. Definitely the best chicken I have had in this area. Shout outto whoever was the cook tonight, we will definitely be back. Read more
Food was great service was great had a little mix up with my order but it was handled in the right way nothing to complain... about. Read more
By far the worst experience that I have ever had at a wingstop! Placed an order at 7:00 PM and was supposed to be ready at 8:15.... Arrived at 8:15 and they told me 20 more minutes. At 9:00 I'm still waiting and they can no longer find my order. Had to ask themanager on duty to turn off the inappropriate music the staff was playing in the food prep area. There appeared to be no manageror leadership in the restaurant. It will be a long time before I will patronize this location again. At the very least theycould have offered a drink while I waited. I understand the challenges with the service industry but this level of service isnot sustainable for a business. Read more
Wanted to give this location more credit because the person who helped me was kind, he's the reason for the extra star. Called... my order in at 3:15pm on a Saturday, food was ready when I came in, all seemed okay. Then I went to go get my drink and sawyellowy-green buildup on the ice dispenser. Got my drink without ice, but it didn't taste right, I think the machine needs to becleaned. The floor has food and sticky spots everywhere, so it grabs your shoes as you walk. The wings were hot, fresh and tastybut the fries were only lukewarm and soggy. I ended up throwing away the fries and drink, and I'll probably check out otherlocations first in the future! Read more
I read the reviews & was skeptical. Everything in my order was correct. But when I got there the was nothing there but kids... working. There was 3 ladies upfront. One was counting change, one was just standing there & another one pretended fup be workingas soon as she saw me walk up. I stood there a few minutes before anybody acknowledged me. So the reviews were right about theservice. I got home & my wings were HOT, but my fries were COLD!!! This was the 1st time that my fries weren't in a closedcontainer. I'll give them another try, but I'll check EVERYTHING before I leave. Read more
I ordered online at 12:10 noon and the confirmation email said pick it up at 12:29. I get there at 12:29 to an empty restaurant,... no food cooking at all in the kitchen, and 4 employees just standing there playing around. I tell them I'm picking up my orderso I see the guy in the kitchen pull out a bag of frozen chicken strips and JUST THEN starts cooking my order. The place wasreally dirty too. The counters were sticky like they haven't been cleaned in days, and I know from the picture below all ofthose cup rings aren't from just 1 lunch of an empty restaurant that's been open for an hour or so. Also see below for pics ofthe times on my email confirmation and the time on my receipt showing when I came in to pay. I had to wait 10 more minutes formy order. Read more
Fries are always delicious. Wings were overcooked, the sauce & dry rubs tasted weird, and the quality just isn't good.