Reviews for Boston Pizza in Duncan, BC
Best restaurant ever. My group of 53 were abandoned by Wilsons bus company at the theater in Duncan with starving kids. We... called the restaurant and they made accommodations for all of us and a special menu. They had amazing service and accommodatedall of us vey quickly while even being short staffed. I will definitely be eating at this Boston Pizza again and I stronglyencourage everyone in Duncan to as well. Read more
Rude Manager who tried to scam us! We ordered a bunch of meals to take home. At first we were delighted because someone gave us... complimentary drinks. But as soon as we got home we noticed the pizza was missing. We called and apparently they didn’t haveenough hands… even though another person came with the drinks. They simply said we need to come back and hung up. I triedcalling back 8 different times and no one answered. I had to drive back and brought back another meal that was inedible when wegot home. When I got there the manager was incredibly rude and almost refused to give us a refund for the pizza. He didn’teven apologize for the inconvenience. I finally got my refund and noticed there wasn’t enough to cover the meal. I asked tosee the receipt and the manager tried to send us off, but I asked again and he gave in. I was right and he tried to give us lessthan what the meal was. The food we did eat was decent but it’s safe to safe we won’t be coming back. Read more
Showed up last night with a group 10 people and we were told that they were very short staffed and that they had a smaller size... menu! The staff that they did have were amazing, the service was great. Our drinks were always topped up and fast here mobileand our food tasted amazing, looked amazing and was also super fast last time. 10/10 Read more
Waking into the building I immediately understand what the theme of this restaurant chain was: sports. If it wasn't obvious by... the tens of tvs showing the hockey game, the decor definitely gives it away Walking in, I'm immediately greeted by a hostess,who seats me rather quickly. There wasn't many other customers there, as it was only about 3pm on a Saturday. As I was goingthrough the menu, I realize why my family doesn't go here anymore. All the food is basic, which is my complaint for thisrestaurant and the prices were a little too high for what they offer. 26 bucks for a cheese pizza? I order a drink which was anew one they had at the time, (as seen in the picture) unicorn lemonade. It tasted sour, sweet and a great drink to go with yourmeal. My food came 20 minutes after i ordered, an ok wait time. I got the chai chicken wrap, and it was really good. Thechicken was crisp, the flavour was a mix of sweet and spicy and definitely worth your money. My only gripe were the fries,floppy and greesey do deducting points for that. Overall, I had a very pleasant experience, and I probably will come back inthe future Read more
The food was delicious and satisfying. The service was very polite and courteous. Boston Pizza is definitely and family... favourite. Read more
The location is easy to find with great signage. Service was excellent. Thanks Manni the location manager for listening to my... rescue story and the welcome to Duncan chocolate cake????. Clean and overall nice place. Food was good and a variety of Pizzaand Pasta to select. Read more
Ordered a meal from this place expecting the usual quality and service unfortunately the order came cold and missing salad... dressing,dipping sauce and the sandwich had onions that were requested to be taken off! Called into the store and wascontinually talked over and was told there is lots of delivers so basically to bad and there was nothing they can do but willcall the driver not sure what his role would have in this disgraceful quality of food. The management is completely unhinged Iasked for a refund and the driver can come get this disgusting food if they choose to, the management started yelling andthreatening us and stated he will deal with us later! Whatever that meant. So no refund no apology from either staff ormanagement and a lesson learned stay away from this place its not what it used to be so this pic shows what 45.00 will get younow. Read more
We were recently stranded by buses not coming to get us after our shows. After a call, they accommodated over 50 kids and... adults. Their service was excellent. To take on such a large group at such short notice made our challenging situation lessstressful! Thank you! Royal City Youth Balllet Read more