Reviews for Great Wall Chinese Restaurant in Dumfries, VA
Called to make an order for delivery, was asking the lady on the phone about price difference of upgrading fried rice to shrimp... fried rice, the next I know the phone was dead quiet and I was hung up on. This place has no sense of customer service. We havehad couple of bad experiences from this place but we just decided to give them one more chance, this was the icing on the cake.We will no longer order from here from here on out. Their arrogance knows no bound. Last time we ordered the delivery guy had meto come down to get my food when they know where to deliver to. I guess this what happens when you feel like you get enoughcustomers to make enough money to be rude to other customers. Never ordering from again, so disappointed. Sad thing is this is afamily business ???? ???? ????. Read more
Wow extremely DISAPPOINTED. The delivery guy is terrible. I gave him $6 tip but made a angry face and walked away fast. Also the... lady that?s in the store working she?s so rude for no reason. They take so long to make the food they ignore you. It?s jushorrible customer service. Read more
When it's good it's good and when it's bad it's bad. They reheat frozen or the previous days food and you can tell with how... tough it is. They do this a lot with general tso and sesame chicken. It's fairly pricey considering you're paying for yesterdaysleftovers. However, when it's fresh it's great but it's a shot in the dark on which meal you're going to get. Read more
My default go-to place for Chinese takeouts because generous portion, great combo options for lunch, and tasty food at... affordable price. Delicious egg rolls as well. Read more
Great food and courteous service. I made an error in ordering which caused my kids to get upset and they rectified it politely... and at no extra change to me. You just don?t see that kind of service anymore. They made what had been a bad day much better.It?s truly a family business. Thank you and we will be customers for a long time! Read more
Ordered sesame chicken which was good. Meat was a little tough. Flavor good. Also Mu Shu pork which was excellent but wrappers... were heated from frozen. Needed more sauce. Portion size was enough for 3 people! Read more
Like other people have mentioned. The lady in the front doesn?t wash her hands after charging for customer?s orders. She?ll go... to the back and grab food. First and last time I?ll try this place. They also don?t allow dine in, even though they have tablesavailable. However, they don?t have any signs warning you that dine in is not allowed. But the lady in the front will tell youin a very rude manner. Read more
Didn?t want to deliver to the dale city truck rest area, after confirming that they deliver!!!! Truck drivers don?t waste your... time trying to get deliveries from this place. Read more