Reviews for Subway in Dubuque, IA
I received the wrong order, and when I called in to let them know the employee said I was lying and the order I had was correct... and hung up on me. I called back to get a manager and they would not let me talk to anyone. They eventually stopped taking mycalls. Read more
Employees are rude and disrespectful. Was ordering over the phone before I could finish speaking after my order she hung up on... my and then when picking up the sandwich?s laughed when letting her know she was rude. Read more
Great staff, good product. There was a bit of a wait-but staffing is problematic EVERYWHERE. 2 staff w/ a 3rd arriving during... visit-right at lunch time 12N!Unfortunate that traffic pattern & neighboring businesses have made access a challenge. Eventhough directly off major Hwy & across from a college, it is not easy nor direct to get to. Read more
Slow & disappointing There is a sign reminding customers that they are short staffed and the ones who showed up are doing their... best, but they are extremely slow. I waited in line for over 15 minutes, and then a guy came in for a pickup order he wasexpecting to be done, so they had to start making those sandwiches before mine.. The couple ahead of me opted not to get someveggies because they were on a time crunch and didn't want to wait for them to refill the items. I got a soda, not knowing theywere out of ice and the soda was flat. Food was average. Read more
They no longer take any coupons of any kind but there still sending coupons in the mail for there location. It's B.s and wrong.... It's a wast of trees and ur the only subway in town and not everyone can afford to eat out and coupons also help us save money.So I'm not going to u cause ur no longer taking coupons u still send out in the mail. It's just plain money greedy. Read more
Ordered online. Big mistake!!! Ordered 4 sandwiches. 2 were made correctly. 1 was missing bacon, the other was missing... vegetables and sauce. The guy on the phone offered to fix the sandwiches if I brought them back to the store. Nicegesture.....not even close to ideal with 4 hungry kids. Read more
Usually have never had an issue at this one but today standing in line for over 40 mins with 4 people ahead of us. Very slow... service 1 girl just stood at the register the other girl you could tell was new and the boy didn't tend to move any faster.Then they had an online order they never did but decided to do it at that moment. These kids really needed a supervisor there ortrained with speed. We will never go there again. Read more
Makers were very friendly and food was fresh