Reviews for McDonald's in Dublin, GA
The food was fresh and hot and I really enjoy there Senior coffee. However, the person today taking the other was very slow!... MRSPJL Read more
Food was good, took a while, but they were busy. I was suprised how many devices in the store were out, both self order kiosks... were down, as were 3 of the 5 menu board screens. It looks like they have a good team, just need more resources from higher up. Read more
I waited for an hour for my food. 17 cars went. Line completely empty by the time they brought my food. Their claim was "it has... to be made fresh", okay... great, so why was it cold. I'll gladly go anywhere else from now on. Read more
Why, why, why did I give this location another chance? I knew better but came anyway!!! They have ZERO Customer service... skills, the wait time for a supposed fast food restaurant is beyond ridiculous! There was no ?hello? or ?thank you? justcomplete silence, even after I said both and it occurred at both the pat window and the pickup. I was asked to parked and thenbrought the wrong order twice and was treated as if I had been the one in the wrong even after showing my receipt. I refuse toEVER give this location my money and will NOT make the mistake of coming again. STOP HIRING FOLKS WHO THINK THEY CAN HAVE ANATTITUDE WITH CUSTOMERS! Read more
Very rude and nasty employees. The manager isn't much better. We asked for lids for our to go order 3 separate times, I had to... make a stink before we could get them. The manager told me, "We ain't gon be talk to like dat". When I made my complaint aboutbeing ignored and disrespected. I will not be back to this location. There are better burger joints in town than this one.Whatever you are paying them, it's too much. Read more
This McDonald's, like most, is hit or miss. It used to be better, using your phones for ordering or deals was much more... understood by staff, and management was nicer. They apologized to their customers when an issue arose, and sometimes gave themsomething for their trouble. Your app timed out on a deal because they couldn't figure out the thing? Their response? Toughluck. Oh we messed up and your order is the person in front of you, also screwing up because they can't properly get the itemthat's for discount using your deal on your phone, making you wait over 15 minutes in the drive through with only one person infront of you? No sorry, no actual effort put in, and looking at my receipt, I never got that deal. They added back somethingthat cost $2.99 after taking off something that cost the same. This place can be good, at the right times, but they will screwup every single app order or deal, and I can never get them to do right. Go to the one on the interstate if you're travelling,it's better, otherwise this place is serviceable. Nothing more, nothing less, expect regular problems of not getting your orderquite right, and expect they can't for the life of them figure out how to work an app that they used to be perfect at workingwith. Read more
Fast service, that?s about it, Two days ago I order a chicken nugget happy meal for my two year old son and later on in the day,... he was vomiting and having diarrhea for the remainder of the day into the next day which is today. Stomach bug/ food poison,idk. ???????? it was their food for sure. Read more
McDonald's launched new and improved quarter pounder burger a few years ago stating that they are "cooked to order". I have been... to this location enough time to know that they do not practice this. They cook in advance to send them out the window not toMcDonald's standards. When I received mine yesterday, the cheese was not melting. If cooked to order, the cheese should bemelted and would be too hot to eat, seeing plenty of steam. When I handed then the burger back, they quickly responded statingthat it is fresh. They started to chatter amongst themselves making it obvious that they were talking about it. Made me feellike it was wrong for me to say something. This leads me to believe that they don't get a lot of complaints and Dubliners do notsay anything and take what they get. When they finally agree to remake it, all that did was put an already cooked patty and putit on the grill just to heat it up. You can tell by looking at the texture of the burger being over-charred and dry. Granted itwas hot, but they still didn't do what they should have. Should have just cooked a new patty and served. Also, the restaurantdining room was not open at 7:45p on Sunday. This was acceptable a year or so ago, but now, it's just poor management to allowthe dining room to be closed. I hate going through drive thru for the reason mentioned above, I like to make sure food is rightbefore leaving. Tdlr, Some locations follow McDonald's processes and procedures and some don't. This location is obviously notif the food is not hot when sent out the window. Read more